BONGANI HLUNGWANI

• Assisted customers with prompt and supportive in-person and via telephone
• Helping customers with locating the products and checking the store system for merchandise at the stores.
• Used consultative sales approach to understand customer needs and recommend relevant products offerings.
• Fielded customers' questions to share information about products, availability and pricing.
• Input card payments in the POS system to complete purchases.
• Refunds payments for returned item, processed exchanges and offered store cards to achieve customer satisfaction.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proved successful working within tight deadlines and a fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Identified issues, analyzed information and provided solutions to problems.
• Resolved problems, improved operations and provided exceptional service.
• Exceeded goals through effective task prioritization and great work ethic.

Greeting and welcoming patients assisting with booking for x-ray.

Providing previous x-ray records of patients.

Maintaining the reception area by ensuring its always tidy and presentable.

Administration support assisting with tasks such as scheduling appointment and filling the x-ray reports.

Maintaining records keeping office records, databases, and files up to date.

Providing information by answering questions, providing general information, and directing inquiries to the appropriate resource.

Facilitating communication within the office and with external contacts.

Monitoring access to the office and maintaining visitor logs.

Addressing basic inquiries, concerns, and issues at the front desk

managing calendars and scheduling meetings for employees.