BONGANE SUBESTION CHILWANE
HAZYVIEW
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Friendly Day Porter with commitment to delivering excellent guest experiences. Takes thorough approach to cleaning and maintaining properties.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Porter /RECEPTIONIST
TACOA Boutique hotel
01.2024 - Current
- Receiving calls, assisting Guest queries
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Resolved guest inquiries punctually and politely for professional customer service.
- Communicated with coworkers and managers about completed duties.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Contributed to hotel reputation by providing exceptional customer service and addressing concerns with professionalism.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Enhanced security by vigilantly monitoring guest areas and reporting suspicious activities.
- Assisted in setting up for events and conferences, contributing to successful and organized functions.
- Collaborated with housekeeping to expedite room readiness, enhancing guest check-in experience.
- Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
cooker
McCDONALDS
01.2023 - Current
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
MEAT CARRIER
KAMEEL DRIFT
01.2017 - 10.2018
- DELIVERY SERVICE
- Maintained accurate records of shipments, ensuring proper tracking and timely delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Negotiated favorable contracts with carriers to reduce transportation costs without compromising service quality or timeliness.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
SPRAY OPERATOR
DEPARTMENT OF HEALTH MALARIA
01.2018 - 07.2018
- PUBLIC SERVICE
Education
Grade -
ROYAL HIGH SCHOOL
Skills
- Communication Skills
- Verbal Skills
- Writing Skills
Customer service
Facility cleaning
Work orders
Work Planning and Prioritization
Ensuring customer satisfaction
Cleanliness and hygiene
Problem-solving
Skills - Communication Skills
MY ABILITY TO COMMUNICATE WELL WITH DIFFERENT PEOPLE ON THE PHONE AND FACE TO FACE AT A WORKING ENVIRONMENT., MY ABILITY TO SPEAK, WRITE AND PRESENT MYSELF FLUENTLY.
Full Names
BONGANE SUBESTION
Cell Phone Number
0727955452
Disclaimer
I CHILWANE SUBESTION BONGANE DECLARES THAT THE INFORMATION STATED ABOVE IS TRUE AND CORRECT.
Personal Information
- ID Number: 9306115374086
- Health Status: GOOD
- Date of Birth: 06/11/93
- Gender: MALE
- Nationality: SOUTH AFRICA
- Driving License: CODE 10 / C1
- Marital Status: SINGLE
- Religion: CHRISTIAN
Timeline
Porter /RECEPTIONIST
TACOA Boutique hotel
01.2024 - Current
cooker
McCDONALDS
01.2023 - Current
SPRAY OPERATOR
DEPARTMENT OF HEALTH MALARIA
01.2018 - 07.2018
MEAT CARRIER
KAMEEL DRIFT
01.2017 - 10.2018
Grade -
ROYAL HIGH SCHOOL
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