Hotel Waiter
Summit Mr Zain
- Addressed customer concerns promptly and professionally, resolving issues effectively to maintain positive relationships with patrons.
- Enhanced guest satisfaction by providing exceptional dining experiences through attentive service and timely delivery of orders.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Coordinated with banquet staff during events to ensure seamless execution of service plans for large groups of attendees.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
- Worked closely with event planners to create customized dining options for special occasions, ensuring a memorable experience for all attendees.
- Promoted upselling efforts by highlighting daily specials and suggesting complementary menu items, contributing to an increase in overall sales.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
