Hi, I’m
BONGAMASWAZI MBAMBO
Management / Lifeguard Instructor
Randburg
Summary
I am a dynamic, hard working and self-motivated individual with high retention skills and sharp memory. As a student of Personal Finance and Management, closing business deals and engaging with clients is in my module. I have developed strong communication, leadership and listening skills, throughout my extra-curricular involvement. As a result of my past job experiences, I have learnt to be patient and compassionate towards people of different personalities and characters as well as treat everyone equally. I am very enthusiastic about job opportunities and I Am more than in Love with learning and growing in any opportunity and I am forever seeking to expand my Knowledge and add on to my skills and experience.
Overview
8
years of professional experience
1
year of post-secondary education
3
Certifications
2
Languages
Work History
uShaka Marine WorldDurban, South Africa
Lifeguard
03.2016 - 12.2016
Job overview
- Responded to emergency situations in a timely, efficient manner.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Wild Wadi DubaiDubai UAE
F&B Assistant Manager
02.2017 - 02.2018
Job overview
- Assisted in training new staff members, sharing best practices for efficient service delivery.
- Assisted in maintaining a clean and organized dining area for an enjoyable guest experience.
- Maintained knowledge of current menu offerings and allergen information to provide informed recommendations to guests.
- Conducted regular quality checks on prepared dishes before serving them to patrons, ensuring presentation met desired standards.
- Helping when the managers is not around.
Ethekwini Municipality
Pool Supervisor (Lifeguard)
05.2018 - 06.2019
Job overview
- Spearheaded efforts to maintain high levels of cleanliness across all areas of the facility, contributing to a pleasant environment for patrons.
- Conducted regular safety drills with staff, reinforcing emergency response protocols and ensuring quick action during emergencies.
- Reviewed and updated facility policies as necessary to remain compliant with local regulations, industry best practices, and safety standards.
- Reduced accident rates through consistent monitoring and proactive intervention in potentially hazardous situations.
Ethekwini Municipality
Pool Attendant
09.2019 - 06.2020
Job overview
- Collaborated with other staff members to ensure efficient operations and a positive guest experience.
- Facilitated swift responses to incidents or accidents by communicating efficiently with team members and management.
- Enhanced pool safety by enforcing pool rules and regulations diligently.
- Educated guests on proper swim techniques and offered guidance for safe aquatic activities.
Sugarbay ResortZinkwazi Beach, South Africa
Instructor and Head Lifeguard
09.2020 - 06.2022
Job overview
- Promoted classroom safety, collaboration, and best practices.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tested and evaluated students on materials presented in workshops and classes.
- Increased student participation via engaging lectures and assignments.
- Making sure that the pool and beach patrons are safe when in the bathing area.
- Teaching people water safety awareness.
Zinkwazi Ski Boat ClubZinkwazi Beach
Bar/Kitchen Manager
02.2022 - Current
Job overview
- Improved food safety practices by conducting regular inspections of kitchen equipment and preparation methods.
- Coordinated special events at the establishment, ensuring seamless execution from planning to execution stages.
- Enhanced customer satisfaction through exceptional service, staff training, and attentiveness to guest needs.
- Managed daily financial tasks such as cash handling, budgeting, and sales tracking.
- Established strong relationships with local suppliers for consistent delivery of fresh ingredients at competitive prices.
- Increased bar revenue by implementing effective inventory management and cost control measures.
Education
Sastri College
Matric from Matriculation
01.2012 - 1 2016
UNISA
Personal Finance and Management Forex and Shares from Finance
01.2023 - Current
Skills
Waiter Skills
Personal Information
ID Number: 9807245262083
Social Development
- Donated as part of the feed the babies organisation (2012)
- Attended the I AM LEGACY course (2012-2013)
- Donate blood under the SANBS (2014- present)
- Volunteers at pools and beaches (2016- present)
Awards
- Participant of I AM LEGACY course (2012-2013)
- Vice Captain of the Swimming team (2014-2016)
- Pull Award
- First Aid Level 3
- Basic Health and Safe
- Beach Lifeguard (Surf Award)
- Ellis and Association trained (EA)
- Internationally Trained
Accomplishments
- Successfully led swim training classes for participants of various ages.
- Consistently achieve deadlines and optimize workflow through efficient team collaboration.
- Improved customer satisfaction by resolving issues in a timely manner.
- Improved team productivity with morale-boosting incentives.
- Supervised team of 8 staff members.
- Achieved Results through effectively helping with certain tasks.
Certification
Level Three First Aid
Timeline
UNISA
Personal Finance and Management Forex and Shares from Finance
01.2023 - Current
Bar/Kitchen Manager
Zinkwazi Ski Boat Club
02.2022 - Current
Instructor and Head Lifeguard
Sugarbay Resort
09.2020 - 06.2022
Pool Attendant
Ethekwini Municipality
09.2019 - 06.2020
Pool Supervisor (Lifeguard)
Ethekwini Municipality
05.2018 - 06.2019
Health and Safety
06-2017
F&B Assistant Manager
Wild Wadi Dubai
02.2017 - 02.2018
Lifeguard
uShaka Marine World
03.2016 - 12.2016
Level Three First Aid
01-2016
Lifeguard Award
12-2015
Sastri College
Matric from Matriculation
01.2012 - 1 2016
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