Hi, I’m
BONGAMASWAZI MBAMBO
Management / Lifeguard Instructor
Randburg
Summary
I am a dynamic, hard working and self-motivated individual with high retention skills and sharp memory. As a student of Personal Finance and Management, closing business deals and engaging with clients is in my module. I have developed strong communication, leadership and listening skills, throughout my extra-curricular involvement. As a result of my past job experiences, I have learnt to be patient and compassionate towards people of different personalities and characters as well as treat everyone equally. I am very enthusiastic about job opportunities and I Am more than in Love with learning and growing in any opportunity and I am forever seeking to expand my Knowledge and add on to my skills and experience.
Overview
8
years of professional experience
1
year of post-secondary education
3
Certifications
2
Languages
Work History
uShaka Marine WorldDurban, South Africa
Lifeguard
03.2016 - 12.2016
Job overview
- Responded to emergency situations in a timely, efficient manner.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Wild Wadi DubaiDubai UAE
F&B Assistant Manager
02.2017 - 02.2018
Job overview
- Assisted in training new staff members, sharing best practices for efficient service delivery.
- Assisted in maintaining a clean and organized dining area for an enjoyable guest experience.
- Maintained knowledge of current menu offerings and allergen information to provide informed recommendations to guests.
- Conducted regular quality checks on prepared dishes before serving them to patrons, ensuring presentation met desired standards.
- Helping when the managers is not around.
Ethekwini Municipality
Pool Supervisor (Lifeguard)
05.2018 - 06.2019
Job overview
- Spearheaded efforts to maintain high levels of cleanliness across all areas of the facility, contributing to a pleasant environment for patrons.
- Conducted regular safety drills with staff, reinforcing emergency response protocols and ensuring quick action during emergencies.
- Reviewed and updated facility policies as necessary to remain compliant with local regulations, industry best practices, and safety standards.
- Reduced accident rates through consistent monitoring and proactive intervention in potentially hazardous situations.
Ethekwini Municipality
Pool Attendant
09.2019 - 06.2020
Job overview
- Collaborated with other staff members to ensure efficient operations and a positive guest experience.
- Facilitated swift responses to incidents or accidents by communicating efficiently with team members and management.
- Enhanced pool safety by enforcing pool rules and regulations diligently.
- Educated guests on proper swim techniques and offered guidance for safe aquatic activities.
Sugarbay ResortZinkwazi Beach, South Africa
Instructor and Head Lifeguard
09.2020 - 06.2022
Job overview
- Promoted classroom safety, collaboration, and best practices.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tested and evaluated students on materials presented in workshops and classes.
- Increased student participation via engaging lectures and assignments.
- Making sure that the pool and beach patrons are safe when in the bathing area.
- Teaching people water safety awareness.
Zinkwazi Ski Boat ClubZinkwazi Beach
Bar/Kitchen Manager
02.2022 - Current
Job overview
- Improved food safety practices by conducting regular inspections of kitchen equipment and preparation methods.
- Coordinated special events at the establishment, ensuring seamless execution from planning to execution stages.
- Enhanced customer satisfaction through exceptional service, staff training, and attentiveness to guest needs.
- Managed daily financial tasks such as cash handling, budgeting, and sales tracking.
- Established strong relationships with local suppliers for consistent delivery of fresh ingredients at competitive prices.
- Increased bar revenue by implementing effective inventory management and cost control measures.
Education
Sastri College
Matric from Matriculation
01.2012 - 1 2016
UNISA
Personal Finance and Management Forex and Shares from Finance
01.2023 - Current
Skills
Waiter Skills
Bartending Skills
Kitchen and knife skills
Good organisational skills
Basic Computer Skills
Skippers (Boating) License
Drivers license
Interacting and communicating with different types of people
Managing and dealing with every situation in a calm and professional manner
Coming up with quick and efficient solutions to problems and complaints
Microsoft programs
First Aid and CPR
Training and mentoring
Lifeguard operations
Pool operations
Swim instruction
Teamwork and Collaboration
Decision-Making
Planning and Coordination
Organization and Time Management
Good Telephone Etiquette
Written Communication
Critical Thinking
[Type] Software Proficiency
Personal Information
ID Number: 9807245262083
Social Development
- Donated as part of the feed the babies organisation (2012)
- Attended the I AM LEGACY course (2012-2013)
- Donate blood under the SANBS (2014- present)
- Volunteers at pools and beaches (2016- present)
Awards
- Participant of I AM LEGACY course (2012-2013)
- Vice Captain of the Swimming team (2014-2016)
- Pull Award
- First Aid Level 3
- Basic Health and Safe
- Beach Lifeguard (Surf Award)
- Ellis and Association trained (EA)
- Internationally Trained
Accomplishments
- Successfully led swim training classes for participants of various ages.
- Consistently achieve deadlines and optimize workflow through efficient team collaboration.
- Improved customer satisfaction by resolving issues in a timely manner.
- Improved team productivity with morale-boosting incentives.
- Supervised team of 8 staff members.
- Achieved Results through effectively helping with certain tasks.
Certification
Level Three First Aid
Timeline
UNISA
Personal Finance and Management Forex and Shares from Finance
01.2023 - Current
Bar/Kitchen Manager
Zinkwazi Ski Boat Club
02.2022 - Current
Instructor and Head Lifeguard
Sugarbay Resort
09.2020 - 06.2022
Pool Attendant
Ethekwini Municipality
09.2019 - 06.2020
Pool Supervisor (Lifeguard)
Ethekwini Municipality
05.2018 - 06.2019
Health and Safety
06-2017
F&B Assistant Manager
Wild Wadi Dubai
02.2017 - 02.2018
Lifeguard
uShaka Marine World
03.2016 - 12.2016
Level Three First Aid
01-2016
Lifeguard Award
12-2015
Sastri College
Matric from Matriculation
01.2012 - 1 2016