Summary
Overview
Work History
Education
Skills
Timeline
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Bonga Ngidi

Ramp Agent
Johannesburg

Summary

Dynamic professional with a proven track record at Menzies Aviation, excelling in baggage handling and team coordination. Demonstrated strong problem-solving skills and safety awareness, ensuring on-time operations and compliance with TSA regulations. Recognized for exceptional communication abilities and commitment to operational excellence, consistently achieving performance goals.

Friendly and organized Baggage Handler skilled in time management and client services. Proven history of maintaining personable demeanor even under stressful circumstances. Committed to ensuring the safe arrival of passengers property at final destinations.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

8
8
years of professional experience
1
1
Language

Work History

Baggage Handler

Menzies Aviation
02.2023 - Current
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10 daily flights.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Checked cargo and baggage for security to meet TSA regulations.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Connected electrical power unit and hoses to aircraft.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assembled pallets and crates for secure transportation of materials.
  • Operated equipment while observing standard safety procedures.
  • Strapped items down over protective padding to secure throughout transportation.
  • Verified documentation and condition of freight to assure quality standards were achieved.

Area Supervisor

Grace of Wisdom Trading & Projects Cc
05.2020 - 12.2021
  • Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
  • Provided ongoing coaching to staff members, promoting skill development and career progression.
  • Planned sequence of operations and established schedule.
  • Established clear objectives for each reporting period that aligned with company-wide goals.
  • Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.

Promotional Brand Ambassador

XP Squared
01.2018 - 02.2019
  • Exceeded performance goals regularly by demonstrating strong sales skills and a keen understanding of consumer needs.
  • Promoted multiple brands concurrently while maintaining unique messaging for each campaign consistently.
  • Assisted in the development of promotional materials such as brochures or display banners, ensuring accurate communication of key messaging and branding elements.
  • Identified opportunities for cross-promotion with complementary brands, maximizing exposure and generating added value for both parties.
  • Provided exceptional customer service during promotional events, addressing inquiries promptly and professionally.
  • Represented the organization professionally at trade shows, conferences, or other industry gatherings while promoting the brand effectively.

Education

High School Diploma -

Norkem Park Hgh
05.2001 -

Skills

    Ticketing

    Time management

    Safety awareness

    Physical strength

    Team coordination

    Computer literate Basic (Word , Excel Powerpoint and Pastel)

    Problem solving skills

    Great communication and interpersonal skills

    Data Entry and Administration Skills

    Airport regulations

    Baggage sorting

Timeline

Baggage Handler

Menzies Aviation
02.2023 - Current

Area Supervisor

Grace of Wisdom Trading & Projects Cc
05.2020 - 12.2021

Promotional Brand Ambassador

XP Squared
01.2018 - 02.2019

High School Diploma -

Norkem Park Hgh
05.2001 -

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Bonga NgidiRamp Agent