Tebo Bonang Moshaoa
Johannesburg
Summary
[Job Title] with strong work ethic and positive attitude. Highly effective in fast-paced work environments.
Accurate, assertive and adaptable Personal Assistant who can effectively multi-task in challenging situations and meet critical deadlines.
Enthusiastic Personal Assistant with skill for learning quickly to deliver fast results.
Resourceful Personal Assistant able to learn quickly and incorporate new procedures to maximise efficiency and productivity.
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Polished clerical team member with articulate communication skills combined with expertise in business communications, stakeholder relations and scheduling. Supports colleagues and senior team members with administrative expertise. Accomplished in meeting objectives and improving processes.
Talented secretarial professional delivering quality clerical support in fast-paced office environments. Methodical in task planning and completion for prompt, reliable administration assistance. Positive and proactive to meet evolving business needs.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
Work History
Internal Auditor Trainee
PCW
Gaborone
- Analysed client financial statements with meticulous attention to detail.
- Investigated levels of financial risk within organisations by assessing finances, opportunities and cash flow.
- Looked over and finalised audit files, ensuring inclusion of attachments and documents.
- Communicated with clients to identify audit requirements, gather data and coordinate details.
- Evaluated company processes, making recommendations for change based on system flaws, inefficiencies and costs.
Junior Graphic Designer
Jetline
Johannesburg
09.2023 - I currently work here
- Generated digital image files for use in digital and traditional printing methods.
- Used Adobe InDesign to create images and layouts according to brief.
- Designed printed brochures, banners and signs, aligning visual collateral with brand mission and values.
- Worked within brand guidelines to deliver consistent, high-quality branded content.
- Developed and communicated creative ideas, presenting to team with clarity and enthusiasm.
- Built and maintained strong working relationships across teams to keep design consistency across all media.
- Managed deadlines to deliver finalised functional and aesthetic materials on time.
Personal Assistant
Colin’s Auto Repairs
Johannesburg
06.2023 - 08.2023
- Generated and distributed invoices to obtain fee payments.
- Generated high-quality reports, documents and presentations.
- Worked closely with clients to understand desired results and manage expectations.
- Provided positive first impressions by maintaining immaculately reception areas and warmly greeting clients.
- Answered inbound telephone calls promptly, directing clients, vendors and general queries to relevant teams.
- Restocked office supplies and submitted purchase orders in [Type] system.
- Screened incoming telephone calls and PR enquiries, directing them through appropriate communication channels.
- Gathered and compiled relevant information and materials to facilitate adequate briefing to employers prior to meetings.
Teacher Assistant
SABJE
Johannesburg
02.2022 - 08.2023
- Maintained organised and tidy classrooms by helping teachers clear up after lessons.
- Maintained excellent student relationships by providing ongoing support.
- Assisted teachers in managing class behaviour using positive reinforcement and rewards schemes.
- Helped teachers monitor playtime activities during break times.
- Helped teachers plan engaging activities and create level-appropriate teaching materials.
- Maintained safe, clean and organised classroom environment.
- Helped teachers monitor playtime activities during break times, promptly intervening and exercising behaviour management techniques.
- Supported delivery of engaging classroom activities such as games, debates and demonstrations.
- Nurtured trusting student relationships by going extra mile to enhance ongoing support and accommodate individual needs.
- Led after school clubs and extracurricular activities, keeping pupils inspired and engaged.
Personal Assistant
Barclays Bank
Gaborone
08.2009 - 12.2011
- Generated reports using Microsoft Excel spreadsheets.
- Generated high-quality reports, documents and presentations.
- Provided positive first impressions by maintaining immaculately reception areas and warmly greeting clients.
- Answered inbound telephone calls promptly, directing clients, vendors and general queries to relevant teams.
- Documented and shared weekly meeting minutes.
- Processed and distributed incoming correspondence to relevant staff, facilitating team communication.
- Organised personal and professional calendars, including reminders and updates for upcoming meetings and events.
- Performed background research for special projects.
- Acted as second set of eyes and ears to pre-empt employer needs and requirements.
Customer Service Representative
Barclays Bank
Gaborone
02.2011 - 07.2011
- Assisted customers with product-related questions, feedback and complaints.
- Addressed customer service enquires quickly and accurately.
- Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.
- Monitored customer surveys and feedback to develop corrective actions for service-related issues.
- Served as point of escalation for complex customer issues, capturing timely resolution to drive client retention.
- Referred customers to team leaders and expert advisers for complex inquiries.
- Maintained constant presence at front counter to receive enquiries.
- Gave out information and advice about available [Product or Service] options.
Education
Bachelor Of Arts - Public Relations And Communications
University Of Johannesburg
Johannesburg ( Gauteng ) 02.2015 - 11.2018
Diploma of Higher Education - AAT (Associate Accounting Technician)
Botswana Accountancy College
Gaborone 11.2010 - 11.2010
GCSEs - Mathematics, English, Setswana,Additional Math, accounting, religious education
St Joseph’s College
Gaborone 12.2003 - 12.2006
Skills
Confidentiality and discretion
Timeline
Junior Graphic Designer
Jetline
09.2023 - I currently work here
Personal Assistant
Colin’s Auto Repairs
06.2023 - 08.2023
Teacher Assistant
SABJE
02.2022 - 08.2023
Bachelor Of Arts - Public Relations And Communications
University Of Johannesburg
02.2015 - 11.2018
Customer Service Representative
Barclays Bank
02.2011 - 07.2011
Diploma of Higher Education - AAT (Associate Accounting Technician)
Botswana Accountancy College
11.2010 - 11.2010
Personal Assistant
Barclays Bank
08.2009 - 12.2011
GCSEs - Mathematics, English, Setswana,Additional Math, accounting, religious education
St Joseph’s College
12.2003 - 12.2006
Internal Auditor Trainee
PCW
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