Bonakele Terence Letsholo
Correctional Official
Johannesburg,GP
Summary
Dynamic security professional with extensive experience at Goldfields Security Services, excelling in access control and crime prevention. Proven ability to enhance safety through effective CCTV monitoring and conflict resolution. Recognized for reducing theft incidents and fostering a secure environment, while demonstrating strong leadership and communication skills.
Overview
2026
2026
years of professional experience
4
4
Certificates
Work History
Security Officer
Goldfields Security Services
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Correctional Official
National Department of Correctional Services
06.2009 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Regional Operations Coordinator
Bosasa Group of Companies
03.1998 - 03.2009
- Optimized inventory management processes to reduce stock discrepancies and improve order fulfillment times.
- Conducted regular performance evaluations for continuous employee development and growth opportunities.
- Facilitated smooth transitions during mergers or acquisitions by managing change effectively within the organization.
- Collaborated with key stakeholders on business development initiatives, driving revenue growth in the region.
- Improved regional operational efficiency by streamlining processes and implementing best practices.
- Coordinated cross-functional teams for seamless project execution and enhanced productivity.
- Managed crisis situations efficiently while minimizing disruption to ongoing operations.
- Implemented standardized procedures for consistent service quality across all regional locations.
- Developed training programs to enhance employee skills, resulting in increased job satisfaction and retention rates.
- Reduced operational costs with strategic resource allocation and budget management.
- Assessed performance metrics to identify areas of improvement and implemented corrective actions.
- Oversaw the hiring process, selected top talent, and contributed to building a high-performance team culture.
- Strengthened communication channels, fostering collaboration among team members and departments.
- Championed innovative solutions that improved overall customer experience across all regional touchpoints.
- Ensured compliance with company policies, industry regulations, and legal requirements in all regional operations.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Education
Certificate - PILIR
National School of Government
South Africa12.2025
Certificate - Financial Management Delegations of Authority in PublicServices
National School of Government
South Africa 05.2025
Certificate - Intro To Policy Formulation And Implementation
The National School of Government
South Africa04.2025
Certificate - Introduction To Financial Management And Budgeting
The National School of Government
South Africa 03.2025
Certificate - Operations Management Framework
The National School of Government
South Africa03.2025
Certificate - Intro To Strategic Human Resources Managemen
The National School of Government
South Africa 03.2025
Certificate - Ethics in The Public Services
The National School of Government
South Africa01.2025
Certificate - Introduction To Project Management
The National School of Government
South Africa01.2025
Certificate - Certificate in Correctional Services Learnership P
Department of Correctional Services
Gauteng11.2011
National Certificate -
AB Phokompe Senior Secondary School
Mohlankeng, Randfontein.11.1992
Skills
Access control
CCTV monitoring
Crime prevention
Emergency management
CCTV surveillance
General security
Report writing
Staff management
Document management
Incident reporting
Investigation documentation
Threat management
Access control management
Electronic surveillance
Conflict resolution techniques
FLUENT IN English
Complex Problem-solving
English fluency
Certification
[Area of certification], [Company Name] - [Timeframe]
Timeline
[Area of certification], [Company Name] - [Timeframe]
01-2025
National School of Government, Intro to Project Management
01-2025
National School of Government, Ethics in Public Services
01-2025
Correctional Official
National Department of Correctional Services
06.2009 - Current
Regional Operations Coordinator
Bosasa Group of Companies
03.1998 - 03.2009
Security Officer
Goldfields Security Services
Certificate - PILIR
National School of Government
Certificate - Financial Management Delegations of Authority in PublicServices
National School of Government
Certificate - Intro To Policy Formulation And Implementation
The National School of Government
Certificate - Introduction To Financial Management And Budgeting
The National School of Government
Certificate - Operations Management Framework
The National School of Government
Certificate - Intro To Strategic Human Resources Managemen
The National School of Government
Certificate - Ethics in The Public Services
The National School of Government
Certificate - Introduction To Project Management
The National School of Government
Certificate - Certificate in Correctional Services Learnership P
Department of Correctional Services
National Certificate -
AB Phokompe Senior Secondary School