
I am an accomplished professional with a comprehensive skill set cultivated through academic achievements and hands-on experience. I have a Bachelor's degree in Communication Sciences from the University of South Africa, along with diplomas in Project Management and Tourism and Tour Operations from IIE/Varsity College. Proficient in Microsoft Office suite, adept at problem-solving abilities and collaborative teamwork. Exhibits excellent interpersonal communication skills and excels in multitasking and prioritization. Served as a Youth Development Profiler at Gauteng Sports Arts and Culture, an Infra Worker at Transnet, and an Information and Ticket Office Supervisor at Arial Cableway. Demonstrated expertise in conducting household profiling, analyzing reports, and facilitating referrals. Successfully managed ticket office operations, including reconciliation of sales and financial settlements. Proven track record in event planning, marketing, and delivering exceptional customer service. Contributed voluntary services at The Ritz Carlton Hotel in California, USA, refining organizational and administrative competencies. Demonstrated proficiency in managing reservations, overseeing guest services, and ensuring adherence to hotel standards. Currently seeking new opportunities to leverage skills and experiences for continued professional growth and contribution to organizational success.
Advanced PC literacy
5 years tourism experience
Customers/ stakeholder focused
Conflict handling
Marketing and sales
Problem solving
Project management Experience
Planning and implementation
Developing relationships
Administrative functions
Experience in stakeholder relations