Bokang Ntsutle
Summary
As a multilingual Bachelor of Theatre and Performance honors graduate from the University of Cape Town with a major in English Literature, a TEFL certification, and a background in front desk receptionist and radio news reader roles, my objective is to leverage my diverse skill set to excel as a virtual assistant. With strong communication skills, exceptional attention to detail, and experience in customer service and administrative tasks, I am well-equipped to provide efficient and professional remote support. My language proficiency allows me to effectively communicate with clients and colleagues from various backgrounds. Furthermore, my experience in front desk receptionist and radio news reader roles has honed my organizational abilities, ability to multitask, and maintain composure under pressure. Seeking a virtual assistant position where I can apply my language expertise, organizational skills, and customer service experience to provide top-notch virtual assistance and contribute to the success of clients or teams.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Junior English Editor
Pixelogic Media
2021 - Current
- Strong Command of the English Language
- Thorough understanding of grammar, vocabulary, spelling, punctuation, syntax, and house style, all essential for editing and enhancing written content.
- Attention to Detail: To catch and correct errors, inconsistencies, and inaccuracies in written materials.
- Creation of English templates, transcription and dialogue and spotting scripts
- Proficient writing skills: To annotate key English phrases and metaphors, suggest improvements, rephrase sentences, and enhance the overall clarity, coherence, and flow of the text.
- Proofread translations to identify and correct punctuation, grammatical and translation errors.
Front Desk Receptionist
University of Cape Town
01.2020 - 12.2020
- Customer Service: Effectively address customer needs, resolve complaints, and ensure a positive experience for all parties.
- Organization and Time Management: Managing multiple tasks simultaneously, such as scheduling appointments, coordinating meetings, and handling administrative duties.
- Communication skills: Poised verbal and written communication skills to greet visitors, answer phone calls, and send emails.
- Problem-Solving and Solution-orientated skills: Taking initiative to address issues, able to handle unexpected situations or challenges, and thinking outside the box to explore alternative approaches, ideas, or solutions.
Radio News Reader
Dihlabeng FM 100
01.2017 - 12.2017
- Collect, verify and research newsworthy stories to provide complete and accurate information.
- News Writing and Editing: Write and deliver news stories with the reader's perspective in mind
- Make necessary edits for clarity and brevity, and ensure adherence to journalistic standards.
- Broadcast news stories in an articulate, coherent and professional manner while keeping listeners engaged.
- Adaptability and Composure: Remain composed under pressure, to sudden changes or breaking news and ensuring a smooth delivery even in unexpected circumstances.
Teacher
CRC
01.2011 - 03.2016
- Create lesson plans in line with the curriculum, using traditional and modern teaching techniques.
- Differentiated instruction according to student skill level.
- Planned, organized and taught lessons for English language learners involving listening, speaking, reading and writing instructional components.
- Classroom Management: Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Improved student grammar and conversational skills through role play assignments.
- Graded and provided feedback on student assignments, papers and examinations.
Education
Bachelor of Arts (Hons) - Theatre And Performance, Bilingual
University of Cape Town
12.2020
National Senior Certificate -
Witteberg High School
11.2016
Skills
- Verbal and Written Communication
- Strong Organizational Skills
- Adaptability and Flexibility
- Time Management
- Microsoft Office Suite
- Resource Coordination and Allocation
- Research and Fact-Checking
Certification
- Teaching English as a Foreign Language (TEFL) Certificate, Teacher Record - 2023
Languages
English, Afrikaans
First Language
Sesotho
Proficient
C2
SeTswana
Proficient
C2
Xhosa
Upper Intermediate
B2
German
Intermediate
B1
Timeline
Front Desk Receptionist
University of Cape Town
01.2020 - 12.2020
Radio News Reader
Dihlabeng FM 100
01.2017 - 12.2017
Teacher
CRC
01.2011 - 03.2016
Junior English Editor
Pixelogic Media
2021 - Current
Bachelor of Arts (Hons) - Theatre And Performance, Bilingual
University of Cape Town
National Senior Certificate -
Witteberg High School
Similar Profiles
Ziad KamalZiad Kamal
Senior Subtitling Specialist at Pixelogic MediaSenior Subtitling Specialist at Pixelogic Media
Amber WashingtonAmber Washington
Project Coordinator at Pixelogic MediaProject Coordinator at Pixelogic Media
Nina ButterlyNina Butterly
Production Coordinator at Pixelogic MediaProduction Coordinator at Pixelogic Media
David DrakeDavid Drake
Lead Project Coordinator at Pixelogic MediaLead Project Coordinator at Pixelogic Media
Zoe PenningtonZoe Pennington
Senior Assistant Editor | Junior Editor at Create Advertising GroupSenior Assistant Editor | Junior Editor at Create Advertising Group