Summary
Overview
Work History
Education
Skills
Software
Timeline
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Boitumelo Christinah Seleke

Office Administrator
Johannesburg,GP

Summary

Accomplished office support with experience addressing various business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Diplomatic and professional when communicating with stellar time management and multitasking expertise.

Efficient, accuracy-driven clerk successful at delivering key clerical support to internal teams, customers, vendors and other stakeholders. Demonstrated success in analytical problem solving and boosting operational efficiency. Bringing six years of superior performance in related roles.

Dedicated Clerk with six years of experience in admin offices. Skilled in typing completion with training in Microsoft and office administration. Superb attention to detail and multitasking talents.

Personable office support with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and writing.

Flexible office support offering six years of experience facilitating operations in office settings.

Experienced office clerk with over six years of experience in hospitality. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

3
3
Languages
2
2
years of post-secondary education
13
13
years of professional experience

Work History

Admin Clerk

Corporate Conference Center
Johannesburg , GP
05.2010 - 06.2020
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Generated documents necessary for internal meetings.
  • Regularly communicated with the manager to discuss strengths, opportunities, and trends in business.
  • Helped the manager in identifying training needs and providing ongoing training opportunities as needed.
  • Enhanced training approaches to better educate staff and consultants on Semper.
  • Checked pricing, signage and display information for accuracy, making changes for events and promotions.
  • Prioritized, planned, and adjusted schedules as necessary to maximize sales.
  • Provided direction, support and ongoing feedback to staff.
  • Effectively supported six meetings, taking in-depth notes and disseminating minutes to all attendees.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Assisted management with supervision of store.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Controlled inventory stock levels, reordering as necessary within budget.

Crew Trainer

Macdonalds Fast Food
Johannesburg , GP
03.2007 - 05.2010
  • Maintained current knowledge of all team position requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Mentored junior employees to improve performance, food safety and customer service.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Taught new team members correct procedures for all areas of operations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Greeted all customers with smile and provided friendly service to professionally handle every need.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Trained other employees in customer service, food safety and performance requirements.
  • Trained and mentored 20 new personnel hired to fulfill various roles.
  • Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.

Education

Certificate - Office Administration

Quest Computer Skills
Johannesburg
08.2020 - 09.2020

Diploma - Business Management

Victory College
Johannesburg
02.2008 - 11.2008

Matric -

Barnato Adult School
Johannesburg
01.2011 - 12.2011

Skills

Work order administration

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Software

Microsoft office

Timeline

Certificate - Office Administration

Quest Computer Skills
08.2020 - 09.2020

Matric -

Barnato Adult School
01.2011 - 12.2011

Admin Clerk

Corporate Conference Center
05.2010 - 06.2020

Diploma - Business Management

Victory College
02.2008 - 11.2008

Crew Trainer

Macdonalds Fast Food
03.2007 - 05.2010
Boitumelo Christinah SelekeOffice Administrator