BOITUMELO WEBB
Administrator
60a Pollock Avenue, Cassandra Kimberley
Summary
Articulate and friendly individual with a professional demeanor, bringing a strong track record of success in fast-paced office settings. Dedicated administrative professional excelling in completing various clerical tasks and providing valuable staff support. Known for a hardworking nature and ability to work well within a team, consistently delivering results while maintaining a responsible, punctual, and productive approach even when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
ADMISSION CLERK
LESEGO PRIVATE HOSPITAL
Rustenburg
04.2024 - 06.2024
- Assisted in patient admission process based on federal and state laws.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Interviewed patients or representatives to obtain and verify medical history prior to being seen by medical professionals.
- Collaborated with other departments to ensure seamless coordination of student onboarding processes, enhancing overall student experience.
- Enhanced office efficiency by implementing new filing systems for quicker access to important documents related to admissions activities.
- Greeted patients warmly to increase comfort and create rapport.
PERSONAL ASSISTANT / ADMINISTRATOR
DR KB NCHOE’S INC
Rustenburg
11.2021 - 10.2023
- Welcoming and attending walk-in patients
- Answering and handling emails and calls
- Managing the diary
- Attending to financial queries
- Handling ward rounds
- Managing the practice’s team building
- Handling POPI act issues
- Handling Mine Accidents and IOD.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
RECEPTIONIST
DR KOTU’S INC
Rustenburg
01.2020 - 07.2021
- Welcomed and attended walk-in patients
- Answered and handled telephone calls
- Handled appointment bookings
- Checking funds and obtaining authorization numbers
- Handling ward rounds
- Attending to patients’ queries.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
RECEPTIONIST
DR MOKONE’S INC
Rustenburg
01.2020 - 06.2021
- Welcomed and attended walk-in patients
- Answered and handled telephone calls
- Handled appointment bookings
- Checking funds and obtaining authorization numbers
- Handling ward rounds
- Attending to patients’ queries.
ADMINISTRATION ASSISTANT PRACTICALS
ITEKO SPECIAL SCHOOL
Rustenburg
08.2019 - 09.2019
- Handled finance files
- Made copies and sent faxes
- Rallied messages through the intercom
- Checked and responded emails
- Other administration duties.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
RETAIL ASSOCIATE
CNA WATERFALL MALL
Rustenburg
11.2015 - 01.2016
- Customer assistance
- Receiving and unpacking stock
- Cashier
- In-charge of different departments.
PERSONAL ASSISTANT
SEGOPOTSO INSURANCE COMPANY
Rustenburg
12.2014 - 02.2015
- Handled personal diary
- Scheduled meetings
- Periodically sat in on meetings to transcribe notes
- Received and distributed faxes and mails in a timely manner
- Handled extra projects as needed.
Education
MATRIC -
PRESIDENT MANGOPE TECHNICAL HIGH SCHOOL
RustenburgFET CERTIFICATE: PROJECT MANAGEMENT - Project Management
MSC BUSINESS COLLEGE
RustenburgSKILLS DEVELOPMENT PROGRAME IN OFFICE ADMINISTRATION - Office Management
KARABO TRAINING CENTER
Skills
Delivering strong interpersonal skills
Detail orientated
Administrative support
Document management
Microsoft office suite
Data entry
Mail and packaging
Project Management
Performance improvement
Team Bonding
Languages
English
Advanced (C1)
Afrikaans
Intermediate (B1)
Timeline
ADMISSION CLERK
LESEGO PRIVATE HOSPITAL
04.2024 - 06.2024
PERSONAL ASSISTANT / ADMINISTRATOR
DR KB NCHOE’S INC
11.2021 - 10.2023
RECEPTIONIST
DR KOTU’S INC
01.2020 - 07.2021
RECEPTIONIST
DR MOKONE’S INC
01.2020 - 06.2021
ADMINISTRATION ASSISTANT PRACTICALS
ITEKO SPECIAL SCHOOL
08.2019 - 09.2019
RETAIL ASSOCIATE
CNA WATERFALL MALL
11.2015 - 01.2016
PERSONAL ASSISTANT
SEGOPOTSO INSURANCE COMPANY
12.2014 - 02.2015
MATRIC -
PRESIDENT MANGOPE TECHNICAL HIGH SCHOOL
FET CERTIFICATE: PROJECT MANAGEMENT - Project Management
MSC BUSINESS COLLEGE
SKILLS DEVELOPMENT PROGRAME IN OFFICE ADMINISTRATION - Office Management
KARABO TRAINING CENTER