Summary
Overview
Work History
Education
Skills
Education - Qualifications
Personal Information
Certification
Timeline
Generic
Boitumelo Thantsi Louisa Thetjeng

Boitumelo Thantsi Louisa Thetjeng

Information Technology
Krugersdorp

Summary

Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.

Overview

4
4
years of professional experience
2032
2032
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

IT Technician

Western Tvet College
11.2024 - Current
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Maintained office PCs, networks and mobile devices.
  • Performed troubleshooting and repaired peripheral devices such as printers and scanners.
  • Install and configure new computer systems and networks.
  • Install and configure software applications.
  • Configured hardware, devices, and software to set up work stations for employees.
    Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Installed and configured operating systems and applications.
  • Installed, configured and maintained computer systems and network connections.
  • Diagnosed and troubleshot hardware, software and network issues.

Financial Advisor

Old Mutual
03.2024 - 06.2024
  • Assess clients' financial situations and needs
  • Handling administrative tasks
  • Taking phone calls
  • Transferring calls
  • Providing information
  • Updating records
  • Answering to caller inquiries
  • Worked with clients to support understanding of rationale and details of financial strategies.
  • Advised clients on investments, retirement and estate planning.
  • Maintained open lines of communication with clients, providing updates and addressing concerns promptly to ensure their peace of mind during the financial planning process.
  • Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle post retirement.

Teacher assistant

Town View High School
11.2022 - Current
  • Cleaning offices
  • Cleaning classes
  • Cleaning school toilets and stuff toilets
  • Screening
  • Assisted lead teacher in the monitoring of student progress and updating required documentation, ensuring accurate records for each learner.
  • Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.

General Assistant

Town View
01.2021 - Current
  • Cleaning offices
  • Cleaning classes
  • Cleaning school toilets and stuff toilets
  • Screening

Education

Networking Technician - Microsoft Windows 7, Understanding The Internet, COMPtia A+ Code: 220-801 & 220-802, COMPtia Network + Code:N10-005

Boston City Campus And Business College
Krugersdorp
04.2001 - 01.2014

System development - Personal Development, Database Design, Implementation & Development, Computer Programming Development And Problem Solving, Programming & The World Wide Web, Gathering Techniques For Computer System Development

MGUKA FET Collage

Grade 12 - Accounting, Computer Application Technology, Business Studies, Maths lit, Setswana, Life Orientation

Thuto-Lefa Secondary School

Skills

    Desktop technical support

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Education - Qualifications

  • Thuto-Lefa Secondary School, Grade 12, Accounting, Computer Application Technology, Business Studies, Maths lit, Setswana, Life Orientation
  • Boston City campus and business College, Networking Technician, Microsoft windows 7, Understanding the internet, COMPtia A+ code: 220-801 & 220-802, COMPtia Network + code: N10-005, year

Personal Information

  • ID Number: 9309130034081
  • Date of Birth: 09/13/93
  • Gender: Female
  • Driving License: Code10/c1

Certification

CompTIA A+ code: 220-801 & 220-802

Timeline

IT Technician

Western Tvet College
11.2024 - Current

Financial Advisor

Old Mutual
03.2024 - 06.2024

Teacher assistant

Town View High School
11.2022 - Current

General Assistant

Town View
01.2021 - Current

Networking Technician - Microsoft Windows 7, Understanding The Internet, COMPtia A+ Code: 220-801 & 220-802, COMPtia Network + Code:N10-005

Boston City Campus And Business College
04.2001 - 01.2014

System development - Personal Development, Database Design, Implementation & Development, Computer Programming Development And Problem Solving, Programming & The World Wide Web, Gathering Techniques For Computer System Development

MGUKA FET Collage

Grade 12 - Accounting, Computer Application Technology, Business Studies, Maths lit, Setswana, Life Orientation

Thuto-Lefa Secondary School

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Boitumelo Thantsi Louisa ThetjengInformation Technology