Boitumelo Rangwato
161 Syringa Ave, Broadacres Country Estate, Fourways, 2055
Summary
HR professional with over two years’ experience supporting both local and EMEA teams across TA, onboarding, and people operations. Skilled at handling HR requests through systems like Jira, Sage People, and ManageEngine, with a strong focus on compliance, service delivery, and process efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
EMEA HR Intern
SHL
Pretoria, South Africa
02.2024 - 04.2025
- Compilation of the Workplace Training Plan (WSP) and Annual Training Plan (ATR) for submission
- Provide initial HR advice to South African and EMEA employees under the guidance of the Senior HR Advisor/HR Business Partner
- Supporting the Talent Management projects in line with departmental KPI’s and the HR Business Partner on global and local practice implementation.
- Revise EMEA toolkits to include employment laws from various countries.
- Provide support to the Talent Acquisition team with candidate screening as needed
- Monitor and prioritize HR tickets and requests in Jira Service Management, ensuring SLAs are met and stakeholders are updated on progress
- Assisting the HR Business Partner with regional HR support on general inquiries such as leave allowance, performance management process, benefits, and some global practice implementations, etc.
- Act as the primary administrator or user of 'ManageEngine' to manage and respond to HR-related requests from employees and managers
- Use 'ManageEngine' to track the status of requests, maintain detailed records, and provide regular updates to the team
- Preparing documentation as required for starters, leavers and transferees and be involved with all aspects of starter and leaver processes – such as payroll, benefits, policies sign off, allowances, sponsorship, leaderships, etc.
- Generate reports and dashboards in Sage People to analyze HR metrics, track key performance indicators (KPIs), and provide insights for strategic decision-making
- Maintain documentation of HR policies, employee handbooks, and legal compliance within the system
- Regularly review and update all policies as needed
- Maintaining the HRIS database (My Sage People) and ensuring that staff details are kept accurate.
- Liaising with the HRIS team to ensure records are kept up-to-date and changes are processed in a timely manner.
Student Assistant/Mentor
Tshwane University of Technology
Pretoria, South Africa
02.2023 - 12.2023
- Conduct individual sessions, group and online sessions
- Attend departmental meetings
- Monitor the mentees academic progress
- Assist first years during orientation
- Give support and guidance to the assigned group of mentees
- Draw study timetable for the mentees
- Assist in the adjustment challenges and first year transitions
HR Intern
Sefako Makgatho Health Sciences University
Pretoria, South Africa
12.2022 - 11.2023
- Update employee databases with new hire information, terminations, leaves of absence
- Assist in performing HR administration and provide support to the HR department
- Assist with general administrative tasks, such as scheduling meetings, answering phone calls, coordinating interviews,shortlisting and organizing files.
- Review and screen CVs received from the advertisements schedule and confirm interviews with candidates
- Open new employee file using the approved appointment information checklist form filing updated information in employees file e.g
- Renewal of appointment letters, changing of beneficiaries & banking details
- Assist in responding to all HR-related queries and serve as a key contact for candidates throughout the attraction, interview and offer stages
- Populating employee information on the system using SMU ITS system PBOP-1
- Link candidate to the correct appointment type on the ITS System
- Link all the benefits information: medical aid and pension on the ITS system
- Conduct qualifications and reference checks on shortlisted candidates
- Typing appointment letters and compiling selection/interview reports and recruitment status reports
- Preparing Internal purchase orders and requesting quotations for catering, flights, and accommodation from the procurement office
- Prepare claim forms for payroll
- Submit monthly reports
Education
Postgraduate Diploma - Human Resource Management
Tshwane University of Technology
12.2023
Advanced Diploma - Human Resource Management
Tshwane University of Technology
12.2022
National Diploma - Human Resource Management
Tshwane University of Technology
12.2021
Skills
- Ability to work under pressure
- Excellent verbal and written communication skills
- Flexibility and adaptability
- Teamwork
- Proficient in MS Office
- Attention to detail
- Excellent customer service
- HR software
- Conflict resolution
- Ability to maintain professionalism and confidentiality
Certification
Basic Payroll and Tax Administration, 10/01/21
OHS- First Aid Level 1, 05/21/24-05/21/27
References
- Ms Surine Van Der Westhuizen, Senior Advisor, Business Partnering, SHL, Surine.VanDerWesthuizen@shl.com/ HRTeam@shl.com
- Mrs M Makgati, HR Operations & Remuneration Deputy Director, Sefako Makgatho Health Sciences University, 012 521 4393, mercia.makgati@smu.ac.za
- Mr M Mopai, HR Officer, Sefako Makgatho Health Sciences University, 012 521 3624, molafi.mopai@smu.ac.za
Timeline
EMEA HR Intern
SHL
02.2024 - 04.2025
Student Assistant/Mentor
Tshwane University of Technology
02.2023 - 12.2023
HR Intern
Sefako Makgatho Health Sciences University
12.2022 - 11.2023
Advanced Diploma - Human Resource Management
Tshwane University of Technology
National Diploma - Human Resource Management
Tshwane University of Technology
Postgraduate Diploma - Human Resource Management
Tshwane University of Technology