Work Preference
Summary
Overview
Work History
Education
Skills
References
Languages
Personal Information
Languages
Timeline
AccountManager
Boitumelo Nthateng Maunye
Open To Work

Boitumelo Nthateng Maunye

Vsb Clerk and Accounts Payable
Johannesburg

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Dispatch ClerkInbound Customer Care Agent/Receptionist RelieverCoordinator in sanitization, screening and maintaining social distancingPackaging Machine Operating (Technician)Vsb clerk and Accounts Payable

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Location: Johannesburg, ZA
Open to relocation: Yes

Salary Range

R100000/yr - R300000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Boitumelo is a very dedicated harderworker, who has shown extraordinary leadership and talent when it comes to her work. Her ambition and hunger to be the best in whatever she sets her heights on is limitless. Very analytical and critical thinker who sees tasks through completion, and displays more commitment and determination more than others, persistent in the face of challenges, obstacles and setback. What makes her to be a special candidate is her ability to digest complex and large pool of information while demonstrating the ability to put the information into good use or application. She is a team player, communicates effectively, and being flexible and adaptive. She is wellsuited for this opportunity as she has a burning desire to improve herself as an individual and she is dedicated towards uplifting the society as well.

Overview

10
10
years of professional experience

Work History

VSB Clerk and Account Payables

Volkswagen Group Mc Dulings
Booysens, Johannesburg
11.2025 - Current
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Dispatch Clerk

Decofurn Furniture
Boksburg
08.2024 - 10.2025
  • Handled complaints and inquiries from public to resolve or report to proper department.
  • Streamlined communication between drivers, and customers to ensure accurate order fulfillment and timely delivery.
  • Proactively identified and resolved potential conflicts or delays in the dispatch process, ensuring minimal disruption to operations.
  • Performed routine administrative work with customer assistance, cashiering and data.
  • Enhanced dispatch efficiency by optimizing route planning and resource allocation strategies.
  • Boosted customer satisfaction with prompt resolution of inquiries, complaints, and special requests.
  • Maintained a clean and orderly dispatch area, fostering a professional environment conducive to productivity and team morale.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Assisted in resolving customer complaints and grievances.
  • Answered phone calls and responded to customer emails.

Receptionist Administrative Assistant

Delicious-Cookies Bakery
07.2023 - 08.2024
  • Handling incoming calls on a multi-line phone system and direct them to the correct staff member while answering general inquiries as required
  • Handling incoming email and texts from customers
  • Provide administrative support to the executive staff when needed, such as data entry and record-keeping
  • Keep the lobby neat and organized to ensure clients are comfortable and feel welcomed
  • Weighing, pricing and packaging purchased items, as well as processing payments
  • Advising customers on baked goods selection and taking orders
  • Ordering of stock.

Inbound Customer Care Agent/Receptionist Reliever

Rage Distribution
06.2021 - 07.2023
  • Respond to customer inquiries, assess problems, and provide solutions through emails and telephonically
  • Assisted more than 100 Rage stores with regard to instore queries (Exchange, refunds and customer complaints)
  • Offered training to new employees including instore shop Assistant and Cashiers
  • Reviewing and making changes on customers' account when needed
  • Handled incoming calls and forward to the relevant departments
  • Maintained clean front desk and updated employees personal details on the Server

Coordinator in sanitization, screening and maintaining social distancing

Nageng Primary School
06.2020 - 06.2021
  • Sanitize and screen school children, Educators and visitors
  • Educated teachers and learners on emergency response and safe work practices
  • Monitored workplace activities to determine compliance with safety regulations and standards

Packaging Machine Operating (Technician)

Simba Pepsico
03.2019 - 10.2020
  • Measured height, length and width of products to verify compliance with standards
  • Increased overall productivity through effective communication with team members and supervisors
  • Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage
  • Contributed to continuous improvement initiatives by providing feedback on machine performance and suggesting process improvements
  • Improved packaging efficiency by implementing standardized operating procedures for machine setup and operation
  • Monitored and adjusted machine settings to maintain product quality and accuracy
  • Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules
  • Maintained high quality standards by routinely inspecting finished products for defects or deviations from specification

Receptionist/Data Capturing

Simba Pepsico
02.2020 - 06.2020
  • Maintained confidentiality of information regarding clients and company
  • Compiled information from files and research to satisfy information requests
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages
  • Maintained visitor log for entering and leaving facility for security purposes
  • Provided clerical support to company employees by copying, faxing, and filing documents
  • Kept reception area clean and neat to give visitors positive first impression

Merchandiser

Marketmax
09.2018 - 03.2019
  • Updated merchandise pricing to match new values and special promotional rates
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Marked stock with identification tags and labels to outline information such as storage locations
  • Worked with customers to pack items according to specific desires and requirements
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items
  • Recorded daily activities for inventory control
  • Checked product levels and recommended new purchases

School Administration Clerk And Receptionist (Volunteering)

Nageng Primary School
11.2017 - 07.2018
  • Assisting in booking and data capturing
  • Performing general clerical duties including Filing, Faxing, Copying, Organizing and answering Phones
  • Handled incoming and outgoing emails
  • Assisting in the process of invoices for payments
  • Filling all districts records, using SA-SAMS (School Administration and Management System)

Sales Floor Assistant And Till Operator

Woolworths
04.2016 - 08.2017
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects
  • Identified and resolved discrepancies and errors in customer accounts
  • Performed cash, card and check transactions to complete customer purchases
  • Stocked, tagged and displayed merchandise as required
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy
  • Monitored self-checkout systems and provided help in resolving complex problems
  • Worked with floor team and managers to meet wide range of customer needs
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers

Education

Short Courses - Retail Management, Customer service Course, Hospitality Management, Supply Chain Management and Logistics, Administrative Assistant

Cursa
12.2024

Food And Beverages - NQF Level 3

Alona Institute
12.2020

Operational Planning -

Speccon Holdings
12.2020

Further Education Training Certificate - Project Management Level 4

Liberty College Of Excellence
12.2018

Matric - National Senior Certificate

Leondale High School
12.2015

Skills

  • Microsoft Office
  • Willingness to Learn
  • Excellent Communication skills
  • Flexibility
  • Leadership skills
  • Customer service skills

References

Calvin Tselapedi

Production Manager

Simba Pepsico

083 625 1224

Languages

  • Sepedi, Speak, Read and Write
  • English, Speak, Read and Write
  • Zulu, Speak, Read and Write
  • Sesotho, Speak, Read and Write

Personal Information

  • Date of Birth: 06/30/97
  • Nationality: South African

Languages

Afrikaans
Intermediate
B1

Timeline

VSB Clerk and Account Payables

Volkswagen Group Mc Dulings
11.2025 - Current

Dispatch Clerk

Decofurn Furniture
08.2024 - 10.2025

Receptionist Administrative Assistant

Delicious-Cookies Bakery
07.2023 - 08.2024

Inbound Customer Care Agent/Receptionist Reliever

Rage Distribution
06.2021 - 07.2023

Coordinator in sanitization, screening and maintaining social distancing

Nageng Primary School
06.2020 - 06.2021

Receptionist/Data Capturing

Simba Pepsico
02.2020 - 06.2020

Packaging Machine Operating (Technician)

Simba Pepsico
03.2019 - 10.2020

Merchandiser

Marketmax
09.2018 - 03.2019

School Administration Clerk And Receptionist (Volunteering)

Nageng Primary School
11.2017 - 07.2018

Sales Floor Assistant And Till Operator

Woolworths
04.2016 - 08.2017

Short Courses - Retail Management, Customer service Course, Hospitality Management, Supply Chain Management and Logistics, Administrative Assistant

Cursa

Food And Beverages - NQF Level 3

Alona Institute

Operational Planning -

Speccon Holdings

Further Education Training Certificate - Project Management Level 4

Liberty College Of Excellence

Matric - National Senior Certificate

Leondale High School

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Boitumelo Nthateng MaunyeVsb Clerk and Accounts Payable