operations associate
Open To Work
Boitumelo Ncamane
South African Community
Hartbeespoort
13
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Adaptable and committed to making meaningful contributions to team as well as organization.
Work History
Event Planning Volunteer
3 Years- Assisted in organizing community events, ensuring seamless execution and participant engagement.
- Coordinated logistics for workshops, including venue selection, catering arrangements, and equipment setup.
- Facilitated communication between vendors and stakeholders to ensure alignment on event requirements.
- Provided general cleaning of venue spaces before, during, and after events.
- Utilized social media to promote events and increase attendance.
- Implemented protocols and procedures to effectively manage planning process.
Jr Agent Assisitant
9 Months- Assisted clients in property searches, providing tailored recommendations based on needs and preferences.
- Coordinated property showings and open houses to enhance client engagement and satisfaction.
- Supported team members in administrative tasks, fostering a collaborative work environment.
- Conducted market research to analyze trends, enhancing competitive positioning of listings.
- Supported senior agents in managing their client portfolios, contributing to overall team success.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
Practice Manager
9 Months- Coordinated patient scheduling to optimize clinic workflow and reduce wait times.
- Assisted in managing electronic health record systems for accurate patient data tracking.
- Streamlined communication between medical staff and patients, enhancing service quality.
- Implemented office procedures that improved operational efficiency and patient satisfaction.
- Supported billing processes by verifying insurance information for timely reimbursements.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Ordered all office supplies and kept check on inventory levels.
- Developed close working relationships with front office and back office staff.
- Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
- Provided supervision and management to team of support personnel.
Education
Certificate - Public Financial Practice And Office Skills
National Diploma - Management
- Completed University-level Coursework: Finance Management and Administrative Management
Skills
Teamwork and collaboration
Event evaluation
Goal-oriented mindset
Professionalism and etiquette
Clear communication
Organizational skills
Workflow management
Policy implementation
Records management
Managing files and records
Languages
English
Setswana
Timeline
Event Planning Volunteer
South African Community
2022.04 - 2025.04Read More
Jr Agent Assisitant
Engel & Voelkers
2021.03 - 2021.12Read More
Practice Manager
Dr Tebogo Deo Fertility Private Practice
2011.11 - 2012.08Read More
Tshwane University of Technology
National Diploma from Management
Read More
Tshwane University of Technology
Certificate from Public Financial Practice And Office Skills
Read More