BOITUMELO MOTSEPE
Live Events Project Manager And Producer
Johannesburg
Summary
Detail-oriented Junior Events Producer and Client Success Manager skilled in managing client relations, event operations, and logistics. Demonstrated ability to coordinate successful events while providing effective administrative support. Experienced in fostering strong relationships that enhance client satisfaction in fast-paced environments, with a background in live event project management ensuring efficient implementation and oversight.
Overview
14
14
years of professional experience
Work History
Event Technical Project Manager
SV105 (Virtual Productions)
01.2025 - Current
- Led end-to-end project execution: Directed the planning and delivery of corporate, entertainment, and live production projects from concept development through to final execution.
- Developed project strategies and timelines: Created detailed project plans, schedules, budgets, and operational frameworks to ensure projects remained on track and within scope.
- Coordinated cross-functional teams: Managed communication and collaboration between technical crews, suppliers, production teams, and external stakeholders to maintain workflow efficiency.
- Managed client relationships: Oversaw client engagement from briefing stages through post-event reporting, ensuring alignment with project goals and expectations.
- Oversaw technical production requirements: Coordinated technical deliverables including audiovisual, lighting, staging, sound, and operational logistics.
- Managed supplier and procurement processes: Sourced suppliers and negotiated quotations to secure resources aligned with project needs.
- Facilitated project communication: Led meetings and maintained clear communication channels across project teams to support accountability and efficient execution.
- Implemented risk and contingency planning: Identified project challenges proactively and developed solutions to maintain operational continuity.
- Controlled budgets and resources: Managed project expenditures and monitored resources to optimize project delivery and efficiency.
- Coordinated event logistics: Managed venue requirements, accommodation, travel arrangements, and infrastructure planning for project execution.
- Supervised on-site operations: Directed production teams during live events to ensure timely and seamless delivery of all technical requirements.
- Maintained project documentation: Developed and organized production schedules, run sheets, and technical briefs to support project execution.
- Adapted in high-pressure environments: Navigated fast-paced and changing project demands while maintaining quality and client satisfaction.
- Built strategic industry relationships: Established and maintained strong relationships with clients, suppliers, and project partners.
- Selected Projects
- Success Resources MMI
- Supported project planning and production coordination for a large-scale corporate event experience.
- Managed operational logistics, stakeholder communication, and project timelines to ensure successful delivery.
- Corona Never Ending Sunsets
- Coordinated production logistics and operational planning for a lifestyle and entertainment activation.
- Worked closely with technical and creative teams to oversee setup schedules, supplier coordination, and event execution.
- Managed on-site coordination and real-time problem-solving to ensure smooth project flow.
- Netflix Agency Summit
- Contributed to the planning and execution of a high-profile corporate summit experience.
- Coordinated project deliverables across multiple teams while ensuring alignment with client requirements and deadlines.
Founder and Head Mixologist
IIWAB
01.2022 - Current
- Established a new bar concept: Led the creation and launch of a mobile bar specializing in innovative cocktail experiences.
- Curated a unique drink menu: Developed and tailored a bespoke cocktail menu, reflecting creativity and a deep understanding of customer preferences.
- Exercised leadership in event settings: Managed all aspects of bar operations during high-pressure events, ensuring smooth service and a professional atmosphere.
- Engaged with customers directly: Delivered personalized drink experiences to event attendees, boosting customer satisfaction and increasing brand visibility.
- Engaged with customers directly: Interacted with event attendees to deliver personalized drink experiences, enhancing customer satisfaction and brand visibility.
- Handled operational responsibilities: Managed inventory and setup for events, ensuring smooth front-of-house operations and enhancing overall service quality.
Production Manager and Client Success Manager
Frozen Lemon Communications
01.2023 - 01.2025
- Client Liaison: Managed diverse client requests promptly, fostering trusting relationships and ensuring high satisfaction. Engaged with clients to understand needs and tailor services, aligning every detail with their expectations.
- Event Management: Played a pivotal role in the planning and execution of major events, such as the DStv Media Sales Gentlemen's Weekend, Winter Wonderland CRM, and Redefine Properties Battle of the Choirs to name a few, overseeing logistics, vendor coordination, and on-ground event management. Managed all aspects of the event day, including real-time troubleshooting, to ensure optimal performance and client satisfaction.
- Event Management: Oversaw planning and execution of major events, such as DStv Media Sales Gentlemen's Weekend and Redefine Properties Battle of the Choirs, coordinating logistics, vendors, and on-ground management. Handled event day operations and real-time troubleshooting to maintain high client satisfaction.
- Vendor and Supplier Management: Built and maintained strong relationships with vendors and suppliers, ensuring the timely delivery of goods and services. Coordinated with caterers, decorators, and other partners to deliver exceptional quality within budget constraints.
- Budget Oversight and Cost Management: Monitored and managed event budgets, ensuring that expenses stayed within agreed limits without compromising quality. Negotiated with vendors for competitive pricing and value-added services.
- Post-Event Follow-Up and Feedback Analysis: Conducted comprehensive post-event follow-ups to gather client feedback, strengthen relationships, and implement improvements for future events. Developed analysis reports to inform future planning and enhance client retention.
- Setup and Breakdown of Production Equipment: Assisted in the efficient setup and breakdown of production equipment, ensuring the venue was safe and production was smooth, while adhering to timelines and safety standards.
Sales Assistant
Adidas Outlet
01.2022 - 01.2023
- Customer Service: Actively engaged with customers, greeting them warmly and assisting with product selection to ensure they have a positive shopping experience. I also provide product information and recommend items based on their needs.
- Stock Management: Organized and replenished stock on sales floor by unpacking deliveries, restocking shelves, and displaying products neatly to enhance customer accessibility.
- Responding to Inquiries: Assisted customers by answering product-related questions, providing information about promotions, and resolving any issues they may have to enhance their shopping experience.
- Responding to Inquiries: Answered product-related questions, provided promotional information, and resolved customer issues to foster a positive shopping experience.
- Maintaining Store Appearance: Ensured that the store remains clean, tidy, and visually appealing throughout the day. This includes arranging displays, folding clothes, and organizing merchandise according to the store’s visual guidelines.
- Team Collaboration: Collaborated with team to ensure smooth daily operations, communicate sales goals, and support achievement of store targets.
Events Assistant Decorator
Tiers of Delights
01.2012 - 01.2019
- Setting tables according to client specification and theme: Ensure that all table arrangements align with the client’s preferences and the event’s theme, paying close attention to details such as tablecloths, cutlery, and centrepieces to create a cohesive and visually appealing setup.
- Customer Support: Provide proactive assistance to clients by addressing any questions, concerns, or special requests they may have before, during, and after the event, ensuring a smooth and satisfactory experience.
- Managed client feedback mechanisms by monitoring emails, texts, and calls to ensure timely responses and facilitate continuous improvement in service delivery.
- Cleared and organized event decorations after the function, packing, storing, or returning all items to suppliers.
- Conducted an accurate inventory check of all items received for the event, matching them against the delivery note.
Education
Bachelor of Arts - Strategic Corporate Communications
University Of Johannesburg
South Africa01.2021
Skills
Event coordination
Project leadership
Logistics planning
Project coordination
Budget management
Resource allocation
Resource coordination
Requirements analysis
Stakeholder communication
Team management
Team coordination
Supplier coordination
Timeline
Event Technical Project Manager
SV105 (Virtual Productions)
01.2025 - Current
Production Manager and Client Success Manager
Frozen Lemon Communications
01.2023 - 01.2025
Founder and Head Mixologist
IIWAB
01.2022 - Current
Sales Assistant
Adidas Outlet
01.2022 - 01.2023
Events Assistant Decorator
Tiers of Delights
01.2012 - 01.2019
Bachelor of Arts - Strategic Corporate Communications
University Of Johannesburg