Drawing
Boitumelo Motsepe
Writer
Clayville
Summary
Dynamic Bookseller and self-employed Author with a proven track record at Bargain Books, enhancing customer engagement and streamlining inventory processes. Leveraged creative writing and proofreading skills to publish diverse works, achieving increased reader engagement. Excels in idea brainstorming and attentive listening, driving sales through personalized recommendations and fostering repeat business.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Bookseller
Bargain Books
03.2024 - Current
- Conducted regular inventory audits to maintain accurate records and identify potential areas for improvement in stock management processes.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Restocked shelves and kept store displays attractive and organized to drive sales.
- Applied interpersonal and communication skills to establish selling relationship with customers.
- Assisted customers with locating books and other materials in store.
- Collaborated with other staff to support smooth daily operations.
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Established strong relationships with customers to encourage repeat business.
- Processed payments and returns on company POS system using proper cash-handling procedures.
- Researched and ordered new titles to maintain updated store selection.
- Resolved customer complaints with empathy and swift problem-solving, maintaining positive store environment.
- Improved overall store appearance through regular cleaning tasks and attention to detail, contributing to a positive shopping experience for customers.
- Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles.
- Organized and maintained storefront, resulting in inviting atmosphere for customers.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Utilized customer feedback to improve service and selection, adapting to changing consumer needs.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Recommended complementary purchases to customers, increasing revenue.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Author
Self Employed Writer
02.2023 - Current
- Increased reader engagement by utilizing various formats such as novels, short stories, essays, articles, blogs or scripts.
- Promoted published works through social media platforms, author website updates, email newsletters, and blog posts.
- Overcame writer''s block with creative problem-solving techniques that led to breakthroughs in plot development or character creation.
- Achieved a positive work-life balance by setting realistic goals, managing time efficiently, and maintaining a healthy lifestyle.
- Enhanced manuscript quality through meticulous editing, proofreading, and revising for clarity and readability.
- Gathered inspiration from personal experiences or current events to create relatable and thought-provoking content.
- Consistently met deadlines by effectively managing time, prioritizing tasks, and maintaining strong organizational skills.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Promoted and marketed works through social media platforms.
Education
Tourism Management
University of South Africa
Pretoria, South Africa 04.2001 -
Skills
Visual art creation
Interests
Writing
Chess
History
Timeline
Bookseller
Bargain Books
03.2024 - Current
Author
Self Employed Writer
02.2023 - Current
Tourism Management
University of South Africa
04.2001 -
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