Boitumelo Moabi
Administrator
Johannesburg
Summary
Current final year law student and talented leader with years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Hardworking and passionate job seeker with strong organizational skills eager to secure Administrator position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Operations Manager
MOROU TRADING ENTERPRISE
06.2022 - 06.2024
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and implemented strategies to maximize customer satisfaction.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Junior Manager
Blue Sky Laundry
03.2016 - 02.2021
- Optimized inventory control processes, minimizing stock discrepancies and maximizing cost savings.
- Cultivated strong relationships with clients through excellent communication and service quality, fostering long-term loyalty.
- Monitored industry trends closely to identify potential opportunities for company expansion or improvement.
- Established efficient workflows within the team by utilizing task delegation techniques based on individual strengths and skills.
- Managed resource bandwidth and forecasted resource allocations.
- Supervised various tasks in quest of completing project.
- Performed basic clerical duties, set up meetings and assisted with budgeting reports.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Laws - Law
University of The Witwatersrand
Johannesburg 04.2001 -
Bachelor of Arts - Law
University of Pretoria
Pretoria, South Africa 04.2001 -
Skills
Operations Management
Problem-Solving
Customer Service
Performance monitoring
Process Improvement
MS Office
Planning and Implementation
Client Relationships
Schedule Management
Project Management
Document Control
Timeline
Operations Manager
MOROU TRADING ENTERPRISE
06.2022 - 06.2024
Junior Manager
Blue Sky Laundry
03.2016 - 02.2021
Bachelor of Laws - Law
University of The Witwatersrand
04.2001 -
Bachelor of Arts - Law
University of Pretoria
04.2001 -
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