Boitumelo mathebula
Consultant
Birch Acres
Summary
Developed skills in customer service and travel planning within fast-paced environment, now seeking to transition into new field. Skilled in effective communication and organization, ensuring seamless and enjoyable experiences. Looking to apply these transferable skills to new opportunities, fostering growth and success.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
3
3
Languages
Work History
Tour consultant
Africa Moja Tours & Safaris
09.2022 - 01.2025
- Company Overview: Travel & Tourism
- Building itineraries
- Organized group tours efficiently, coordinating logistics and communication between multiple parties for seamless experiences.
- Collaborated with travel suppliers to negotiate competitive rates, resulting in better value for clients.
- Evaluated customer feedback consistently to identify areas for improvement in product offerings and service delivery.
- Boosted sales revenue by identifying potential clients and showcasing available tour packages.
Data collection
University of Johannesburg
03.2022 - 05.2022
- Company Overview: Education
- Conducting research interview Bed and Breakfast owners around Johannesburg for an honours student
- Conducting surveys with various tourism personnel at the tourism Indaba Durban 2022 for a PHD tourism research
- Enhanced research quality by implementing rigorous data collection and analysis methods.
- Streamlined observation processes for increased efficiency by implementing standardized data collection methods.
- Streamlined data collection processes, resulting in improved efficiency and reduced errors.
- Streamlined data collection processes for more accurate results and efficient analysis.
store consultant
Mr Price
10.2021 - 12.2021
- Company Overview: Retail
- Working at the Tills with payments
- Assisting customers around the store
Library assistance
University of Johannesburg
02.2019 - 11.2019
- Company Overview: Education
- Assisting students with research and assignment
- Marketing / help prepare for Library events on campus
- Education
- Facilitated access to tutoring services, writing centers, and library resources for students' academic advancement.
Education
Bachelor of Arts - Tourism
UNIVERSITY OF JOHANNESBURG
04-2020
BA - Tourism development
University of Johannesburg
Johannesburg, South Africa04-2019
Skills
- Good communication skills
- Teamwork
- Good leadership skills
- Travel industry experience
- Itinerary planning
- Creativity and innovation
Nextjob
Senior tour consultant, Operations Manager, events management . administrations . Marketing
Alternativecontactnumber
+635991263
Highesteducation
Honors in Tourism development
Personal Information
- ID Number: 9704120809080
- Disability: No
- Ethnicity: African
- Notice Period: Immediate
- Date of Birth: 04/12/97
- Gender: Female
- Nationality: South African
Timeline
Tour consultant
Africa Moja Tours & Safaris
09.2022 - 01.2025
Data collection
University of Johannesburg
03.2022 - 05.2022
store consultant
Mr Price
10.2021 - 12.2021
Library assistance
University of Johannesburg
02.2019 - 11.2019
Bachelor of Arts - Tourism
UNIVERSITY OF JOHANNESBURG
BA - Tourism development
University of Johannesburg
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