Sage 300
BOITUMELO MATABOGE
Senior Operations Officer
Johannesburg
Work Preference
Summary
Dynamic Business Administrator with an Honours degree in Business Management, possessing a strong foundation in strategic management, financial analysis, and organizational development. Expertise in navigating the complexities of the South African corporate environment, ensuring compliance with local regulatory frameworks such as BBBEE and labor laws while driving initiatives that enhance diversity, equity, and sustainable growth. Recognized for critical thinking, adaptability, and collaborative leadership skills, with a focus on improving operational efficiency and fostering inclusive workplace cultures. Committed to delivering innovative solutions that support the long-term success and competitiveness of organizations within South Africa's evolving business landscape.
Overview
5
5
years of professional experience
3
3
Certificates
Work History
Senior Operations Officer
KTS General Trading, Mogalakwena
09.2023 - Current
- As Senior Operations Officer at KTS, I have managed and optimized core operational functions to ensure efficiency, compliance, and service excellence across the organization. My responsibilities have included overseeing daily operational workflows, coordinating cross-functional teams, implementing process improvements, and managing resource allocation to meet business objectives. I have led risk management initiatives, ensured adherence to regulatory requirements, and driven performance metrics to enhance productivity. Additionally, I have played a key role in stakeholder communication, vendor management, and supporting strategic planning to align operations with corporate goals. My experience at KTS has equipped me with strong problem-solving, leadership, and project management skills vital for sustaining operational success.
- Accomplishments:
- Successfully managed employee relations, reducing turnover and improving job satisfaction.
- Implemented diversity and inclusion initiatives, creating a more equitable workplace culture.
- Streamlined HR processes and operations, improving efficiency and compliance.
- Developed and executed operation strategies aligned with business objectives, driving organizational performance.
- Oversee daily operations, ensuring compliance with company policies and industry regulations.
- Streamline process workflows, improving overall operational efficiency and productivity.
- Mentor junior staff, fostering skill development and enhancing team performance.
- Analyze operational data to identify trends and recommend strategic improvements.
Assistant Administrator and Human resources
KTS General Trading, Mogalakwena
01.2023 - 09.2023
- Drove the company to remarkable achievements through the managing of the full recruitment cycle, including job postings, candidate selection, and onboarding, ensuring a smooth hiring process.
- Maintained accurate and confidential employee records, adhering to data protection regulations.
- Provided HR support to employees and management, resolving issues and improving employee relations.
- collaborated with Payroll on implementing processes, ensuring that Payroll and HR processes are in alignment.
- Monitored attendance and punctuality, addressing issues to maintain team reliability.
- Collaborated with department heads to identify staffing needs and develop effective recruitment strategies.
- Reported on HR metrics to senior management, suggesting improvements to drive business success.
- Coordinated administrative tasks to ensure efficient office operations.
- Managed scheduling and communication for executive leadership.
- Developed and maintained filing systems to enhance information retrieval.
- Assisted in budget preparation and expense tracking for departmental projects.
- Made sure all new staff documents are checked and verified before onboarding
- Developed and implemented efficient recruitment strategies to attract top talent.
- Conducted employee onboarding and training programs to enhance workforce integration.
- Managed employee records and HR databases to ensure data accuracy and compliance.
- Facilitated conflict resolution and performance management processes for team cohesion.
Marketing and Operations Manager
M4B panel-beating and towing, Thabazimbi
02.2022 - 12.2022
- Made use of organisational skills and detail-oriented finance and marketing professionalism to garner experience in bookkeeping, financial management, and marketing strategy within the company. This allowed for the growing track record of successfully managing financial records, developing and executing marketing campaigns, and driving business growth.
- Bookkeeper: Maintained accurate financial records, ensured compliance with financial regulations, and provided financial insights to support business decisions.
- Financial Management: Oversaw financial planning, budgeting, and forecasting, and implemented effective financial management systems to drive business growth and profitability.
- Marketing: Developed and executed marketing strategies, enhanced brand visibility, and drove sales growth through targeted campaigns and initiatives.
- Accomplishments:
- Successfully managed financial records, ensuring 100% accuracy and compliance with financial regulations.
- Oversaw daily operations, ensuring efficient workflow in panel-beating and towing services.
- Implemented process improvements, reducing turnaround times for vehicle repairs and towing services.
- Managed inventory control, optimizing stock levels for tools and parts used in operations.
- Trained and mentored staff on operational best practices and safety protocols.
Administrative assistant
Lappies Auto and Repairs
04.2021 - 09.2021
- Streamlined administrative tasks, including invoicing and booking management, to enhance business efficiency and support effective operations. Delivered high-quality customer service through prompt and professional responses to phone calls and emails, resolving inquiries and issues in a timely manner. Assisted with financial responsibilities, maintaining accurate and up-to-date records, and providing support for financial planning and decision-making.
- Managed scheduling and coordination of appointments for technicians and customers.
- Organized and maintained electronic and physical filing systems for documents.
- Assisted in inventory management, tracking supplies, and ordering parts as needed.
- Prepared and processed invoices, ensuring accuracy and timely submission.
Education
Master of Business Administration - Business Administration
Regenesys
Sandton11.2025
Bachelor of Business Administration - Honours in Business Management
Eduvos
Midrand12.2023
Bachelor of Business Administration - Business Administration
Eduvos
Midrand12.2022
Matric - undefined
Waterberg Academy
Vaalwater12.2019
Skills
Project coordination
References
References are available upon request.
PERSONAL ACHIEVEMENTS
- Eduvos, Midrand Golden Key Certificate 2021
- Sage payroll programme Successfully completed 2021
- Eduvos, Midrand Member of the sports committee 2021
- Waterberg Academy, Vaalwater Head boy 2019
Software
Certification
Sage 300
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Administration Honors
12-2023
Senior Operations Officer
KTS General Trading, Mogalakwena
09.2023 - Current
Assistant Administrator and Human resources
KTS General Trading, Mogalakwena
01.2023 - 09.2023
Business Administration Degree
12-2022
Marketing and Operations Manager
M4B panel-beating and towing, Thabazimbi
02.2022 - 12.2022
Sage 300
05-2021
Administrative assistant
Lappies Auto and Repairs
04.2021 - 09.2021
Bachelor of Business Administration - Honours in Business Management
Eduvos
Bachelor of Business Administration - Business Administration
Eduvos
Matric - undefined
Waterberg Academy
Master of Business Administration - Business Administration
Regenesys