Boitumelo Marx
-
Johannesburg
Summary
Bachelor of Arts graduate in Strategic Communications with over a year of customer service and administrative experience. Skilled in handling high-pressure situations, multitasking, and communicating effectively with diverse clients. Highly organized, computer literate, and committed to delivering excellent customer experiences. Looking to grow in a call centre or administrative support role where strong interpersonal and problem-solving skills are essential.
Overview
2
2
years of professional experience
2023
2023
years of post-secondary education
Work History
Waitress Assistant
Cosmopolitan Restaurant
01.2023 - 01.2025
- Delivered excellent customer service in a fast-paced environment
- Took and relayed customer orders with precision to avoid delays
- Processed payments and managed bills with accuracy
- Maintained a clean and organized service area
- Worked flexible shifts and demonstrated reliability
- Collaborated with team members to ensure seamless service delivery
Entrepreneur - Beauty & Cosmetics Sales
Self-Employed
02.2023 - 11.2024
- Sold beauty and cosmetic products, handling sales and inventory
- Maintained customer databases and managed order tracking
- Engaged clients via calls/messages for sales and issue resolution
- Resolved customer complaints using problem-solving skills
- Handled data entry, product lists, and follow-up communication
Education
Bachelor of Arts - Humanities, Strategic Communications Major
University of Johannesburg
High School Certificate - undefined
Kgothalang Secondary School
Skills
- Computer literacy (Microsoft Office Suite)
- Customer service & active listening
- Administrative tasks & record-keeping
- Multitasking and time management
- Verbal and written communication
Timeline
Entrepreneur - Beauty & Cosmetics Sales
Self-Employed
02.2023 - 11.2024
Waitress Assistant
Cosmopolitan Restaurant
01.2023 - 01.2025
High School Certificate - undefined
Kgothalang Secondary School
Bachelor of Arts - Humanities, Strategic Communications Major
University of Johannesburg
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