Travelling, Cooking, Gardening
Boitumelo Maeyane
Business Development Manager
Little Falls ,Gauteng
Summary
I am writing to inform you of my interest in the Key Account Manager position. I am an experienced salesperson with great marketing skills and proven track record of creating and maintaining beneficial customer relations. I believe I would make a great addition to your team, as I have:
· Plus, minus 16 years of sales experience
· The ability to maintain client relations,
· Skills in developing and generating leads,
· Knowledge of maintaining sales teams
I studied Industrial Psychology and hold a FAIS Banking Certificate (120 credits). While I was unable to complete my degree due to financial constraints, I have developed strong expertise in sales, account management, and business development through diverse roles in the financial services and fleet management sectors.
As an Account Manager at Bidvest Bank, WesBank, and Forex World, I successfully built and managed client portfolios, strengthened customer relationships, and consistently met sales and service targets. My role involved identifying opportunities to cross-sell products, improving customer retention, and supporting clients with tailored financial solutions.
In my current position as a Hunter at Avis Fleet, I focus on new business development, where I have expanded market reach, built long-term client partnerships, and driven growth by positioning value-added fleet solutions. This role has sharpened my ability to prospect, negotiate, and close deals while ensuring customer satisfaction and loyalty.
I bring a proven track record of driving sales performance, building sustainable client relationships, and delivering results in competitive markets.
I would like to discuss this opportunity with your company, and I hope to hear from you soon.
Overview
20
20
years of professional experience
1
1
Certification
1
1
Language
Work History
Business Development Manager
Avis Fleet
Johannesburg, Kempton Park
04.2022 - Current
- Seek out contact people, generate leads, and cold call prospective customers.
- Meet with customers face-to-face, telephonically, or virtually to understand their needs, and respond effectively with a plan of how to address these needs.
- Provide intelligent and advisory support to the business on market segments, new prospects and best of breed solutions/ packaging methodologies.
- Draw up client contracts with the assistance of Legal department where relevant.
- Compile Sales forecasts based on new and existing information to provide insight into current and future opportunities and present to management.
- Manage the satisfaction level of client to ensure retention and growth.
- Seek ways of improving the way the business operates.
- Carry out necessary planning to implement operational changes.
- Identify new business opportunities, including new markets, growth areas, trends, customers, and services.
- Create a sales pipeline.
- Negotiate Pricing with internal departments and external suppliers where necessary.
- Attend seminars, conferences, and events where appropriate to build contacts, network and keep abreast with changes and trends.
- Build and maintain relationships with public sector entities.
- Discuss and execute the promotional strategy and activities with marketing department.
Corporate Relationship Manager
Cartrack
Rosebank
11.2021 - 03.2022
- Identifying, calling and selling the company products and services to potential commercial customers.
- Develop technical knowledge within various commercial sectors in order to offer complete value-added solution to potential customers.
- Understand the value of a full fleet solution and have an in-depth understanding of Cartrack's value added products and services.
- Developing long-term customer relationships in order to promote and reinforce value propositions.
- Identifying Key commercial customers with high revenue potential.
- Identifying opportunities to grow the market share.
- Achieving monthly and yearly sales targets through planning and executing plans for key commercial customers.
- Obtaining complete knowledge of competitor products and markets.
- Daily update of the Cartrack CRM system.
- Processing orders.
- Updating customers about the progress of installations on their fleet.
- Seeking a challenging sales career opportunity in the Fleet Sector
New Vehicles Sales Executive
CMH Kempster Ford Randburg
Randburg
03.2021 - 10.2021
- Greeting customers, discussing their needs and advising on the most suitable vehicle;
- Establishing New Business
- Showing customers, the vehicles that are available and describing their features;
- Arranging test drives and accompanying customers on them;
- Explaining additional features such as MP3 players, SYNC, air-conditioning, special body paint and upholstery options;
- Providing customers with manufacturers' brochures;
- Using manufacturers' databases to check the availability of new vehicles;
- Negotiating prices and incentives to buy;
- Discussing and arranging finance packages, following strict rules set by the Financial Services Authority;
- Processing orders.
- Arranging registration plates, road tax and delivery.
- Updating customers about the progress of their order
- Carrying out pre-delivery inspections of vehicles before completing a handover to customers
- Inspecting vehicles that have been brought in for sale or part-exchange, checking mileage, service records, bodywork and general condition and negotiating a trade-in or purchase price;
- Updating websites with relevant offers and promotions.
- Keeping vehicles and showrooms clean, tidy and attractive.
- Attending trade exhibitions, conferences and meetings
- Working towards monthly or annual targets
- Due to instability
HOD New Position
Forex World
Sandton
10.2019 - 05.2020
- Leading the sales department
- Achieving growth and hitting sales targets by successfully managing the sales team.
- Designing and implementing a strategic sales plan that expands company's customer base and ensure its strong presence.
- Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives.
- Developing weekly/monthly/annual and seasonal sales targets for the department
- Driving sales efforts in order to enhance the business's position with consumers and to solidify the position of the business in the market
- Working together as a team with staff
- Being a mentor and a motivator
- Communicating the business KPI' s & targets to junior sales
- Analyzing patterns in consumer market behavior
- Driving and Increasing revenue generation for the business
- Examining growth opportunities
- Month to Month Contract
Admin Assistant (temp Contract)
SMOLLAN
Houghton
02.2019 - 05.2019
- Draw relevant sales reports from relevant database as per requirements (e.g., by category, product, region, buying group, month to month sales, etc.)
- Collate information into one report and send to relevant part (ies)
- Schedule call cycles and trade visits and ensure there are no conflicting appointments (as required in role)
- Organize travel arrangements and accommodation for out-of-town travel
- Collate expense claims and personal business slips for everyone with a company credit card and submit to Finance for payment
- Use discretion in finding ways to save costs (e.g., in booking accommodation or venues)
- Process payments for vendors via SSA FM
- Effective budget / expenditure management
- Co-ordination of trade visits
- Effective diary management and office administration (including ad hoc events management)
- Use discretion to resolve issues or escalate/channel when necessary
- Monitor / follow-up to ensure effective problem resolution
- Handle issues and complaints in a diplomatic, tactful and interpersonally sensitive manner
- Direct queries/requests to appropriate parties
- Liaise closely with internal and external clients to manage all scheduling of day-to-day appointments and tasks
- Demonstrate assertiveness, when necessary, when prioritizing demands
- Ensure files and all information are up-dated and easily accessible
- Ensure data integrity of all reports to client and management
- Temp position, seeking stability
Account Manager for Existing Client Base
BIDVEST BANK
Sandton
05.2016 - 05.2018
- Generate Sales for a portfolio of accounts and reach the company's sales targets
- Identify new sales opportunities within the existing client base, to remain a customer account manager by up - selling and cross- selling
- Manage and resolve conflicts with clients
- Update customer information where necessary
- Review client's Facilities and FICA annually
- Establish budgets with the client and company
- Meet deadlines for accounts
- Interact and coordinate with the sales team and other staff members in other departments working on the same account.
- Manage numerous accounts nationwide (This is where a company has multiple branches across the country).
- Analyze and interpret Financials
- Submitting and motivating deals to Credit Department.
- Operate as the lead point of contact for all matters specific to a customer.
- Build and maintain strong, long - lasting customer relationships
- Communicate clearly the progress of monthly initiatives to internal and external stakeholders
- Delivering a positive customer service experience
- Keep CRM updated on a daily basis
- Company Restructure
Business Development Officer (BDO)
WESBANK MOTOR
Fairlands
11.2011 - 04.2016
- Identifying innovative ways to enhance sales within area and increase profit margins.
- Submitting innovative ideas to the manager in support of sales drive.
- Increasing knowledge and understanding of financial processes and adhering to required operating standards.
- Acquiring new business and increasing market share in accordance with agreed targets.
- Achieving agreed value-added products, conversion rate, fixed and linked rate ratio.
- Converting approved business and rate
- Maximizing opportunities to generate additional income i.e. Following up on non-taken up business to maximize conversion
- Providing creative financial solutions to meet customer needs and structure deals in terms of solutions required by the customer.
- Adhering to shared company values and service standards with regard to customer interaction.
- Resolving customer dissatisfaction/ complaints and taking ownership of the problem.
- Communicating with customers according to company standards and building strong relationships with Finance and Insurance Consultants through deal making.
- Validating customer information on the system to ensure quality.
- Sell Value Added Products and having full understanding of all products and how they impact on productivity
- Providing the best customer service to Finance and Insurance Consultants and maintain Dealer service levels.
- Working together in a team to make sure that set objectives are met and coaching new staff members with on-the-job training.
- Use the BI portal to share and evaluate information with Dealers.
- Limited career opportunity and needed a change
Marketer (Deal Maker)
TOYOTA FINANCIAL SERVICES DIVISION OF WESBANK
Woodmead
04.2010 - 10.2011
- Maintain productive business relationships with Independent and Bank FNI's
- Maintain records & monthly reports on an Excel spreadsheet with specific turnaround times.
- Calculation of invoices and payment of deals from R50000 to Millions.
- Liaising with internal departments and insurance companies.
- Understand the Short-term insurance scheme environment within South Africa and use this understanding to drive organizational growth
- Loading of private and company deals.
- Ensure business delivery including the management of documented systems, processes, and the reinforcement of continuous improvement efforts.
- Endorse and up sell existing policies.
- Meeting targets set by management
- Transfer and promotion
Sales Coordinator
WORLDSVIEW TECHNOLOGIES
Midrand
09.2009 - 11.2009
- Cold calling
- Distribute and track sales qualified leads that turn into sales revenue for Autodesk.
- A communicator and analyst
- Participating in various project campaigns
- Efficiently respond to any online or telephone queries in a calm friendly manner
- Work closely with the Sales Team to assess the progress of the department and develop sales strategy accordingly
- Liaise between other departments and the client to provide the service most suitable to the client's needs, cost and time restraints.
- Reporting to the channel manager.
- Did not enjoy the environment. Got an opportunity to assist mom in family business, subsequently approached by Wesbank.
Call Centre Agent
WESBANK
Fairland
05.2007 - 07.2009
- Liaison between customer and all internal departments as well as FNI's to ensure product and customer service success.
- Drive continuous improvement.
- Direct resolution to quality problems.
- Review; analyze date, documentation and business processes.
- Quoting of settlement amounts to the customers and dealer FNI's
- Releasing of car registration documents once the customer has paid the settlement amount of the vehicle.
- Closing of accounts once they are paid in full.
- Experienced in providing excellent customer service to customers, providing assistance and addressing issues, concerns, and requests.
- Assisting clients with releasing border letters.
- Building relationships with dealers to bring more business to the bank.
- Temp position, seeking stability
Call Centre Agent
MTN
Fairlands
02.2006 - 03.2007
- Assisting customers with contract cell phones with their accounts i.e., billing and data related queries as well as credit control.
- Develop and maintain strong working relationships with leaders, portfolios, and other team members to create a partnership that yields success, predictable results and credibility.
- Review a range of calls for compliance purposes.
- Ensuring the quality of all calls made based on benchmarks set by the relevant departments.
- Daily administration.
- Blacklisting of stolen cell phones, migrating one package to another.
- Activation of new cell phone accounts.
- Learnership Contract
Education
Tertiary Qualification - Industrial Psychology (incomplete)
UNISA
Johannesburg, Gauteng01.2010
High School Diploma -
John Orr Technical High School
Johannesburg, Gauteng12.2004
Certificate - Banking
Bank Seta
Johannesburg, South Africa12.2015
Skills
- Proficient in MS Word
- Conflict resolution
- Effective networking abilities
- Proficient in negotiation strategies
- Effective verbal communication
- Data analysis skills
- Collaborative team member
- Effective persuasion techniques
- Proficient in MS Word
Certification
Fais Banking certificate
References
Grant, Jansen, 082 774 2069 (Wesbank)
Carmell Molosiwa, 084 794 9499 (Avis Fleet)
Colette Davis , 082 940 9872 (Ford)
JOB SPECIFICATION AND EXPERIENCE
- Number of years Sales Management Experience: Wesbank, Bidvest Bank (Banking) 7 years
- Number of Staff Managed: Bidvest Bank 4 staff (2yrs)
- Forex World (Money Group) 10 – 12 staff (9 months)
- Experience within the Fleet Leasing Sector: Bidvest Bank and Avis Fleet – Corporate Lending 6 Years
- Experience within the Automotive or Vehicle Asset and Finance Sectors (or similar): Wesbank, Toyota Financial Services, Bidvest Bank, Cartrack and Avis Fleet16 years
Interests
Timeline
Business Development Manager
Avis Fleet
04.2022 - Current
Corporate Relationship Manager
Cartrack
11.2021 - 03.2022
New Vehicles Sales Executive
CMH Kempster Ford Randburg
03.2021 - 10.2021
HOD New Position
Forex World
10.2019 - 05.2020
Admin Assistant (temp Contract)
SMOLLAN
02.2019 - 05.2019
Account Manager for Existing Client Base
BIDVEST BANK
05.2016 - 05.2018
Business Development Officer (BDO)
WESBANK MOTOR
11.2011 - 04.2016
Marketer (Deal Maker)
TOYOTA FINANCIAL SERVICES DIVISION OF WESBANK
04.2010 - 10.2011
Sales Coordinator
WORLDSVIEW TECHNOLOGIES
09.2009 - 11.2009
Call Centre Agent
WESBANK
05.2007 - 07.2009
Call Centre Agent
MTN
02.2006 - 03.2007
Tertiary Qualification - Industrial Psychology (incomplete)
UNISA
High School Diploma -
John Orr Technical High School
Certificate - Banking
Bank Seta