Boitumelo Lorrain
Soshanguve
Summary
Driven sales professional with background in field sales and product demonstrations. Offers deep knowledge of consultative sales and multi-channel outreach techniques. Well-versed in forecasting and market research to guarantee results.
Overview
9
9
years of professional experience
Work History
Nexia-sab&t
Work Readiness Program
03.2023 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cash Office Officer
Game
07.2018 - 05.2019
- Verified cash up control and balances for daily takings, documentation, baking sections
- Assist with administration and escalation of matters to the management
- Prepare and run reconciliation statement and journal entries on a daily basis
- Assisting cashiers with addressing customer needs through clear communication, anticipating and responding appropriately to queries
- Maintaining optimal workflow during busy periods or times of unexpected high volume
- Assisting cashiers with setting up the workstations and cashing for daily records.
Service Consultant
Capitec Bank
03.2015 - 01.2018
- Checking, verifying and reconciling bank deposits and bank payments
- Responding and resolving customer problems, grievances and issues
- Dispensing and receiving physical cash, cheques, drafts and other financial instruments over the counter to walk-in customers
- Processing and cashing cheques presented by customers for deposit or payout after checking identification, account details and other prescribed controls
- Proactively maximizing cross-sell opportunities through all forms of client engagement while in the process of servicing customers
- Sourcing and referring new leads through client interactions
- Contributing to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
- Receiving clients and determining their needs and directing them accordingly in a manner that enhances business reputation.
Education
National Diploma - Accounting Sciences
University of South Africa
South Africa Virtual Assistant - Viticulture And Enology
Alx Academy
Online08.2024
Short -course - English Literature
Mancosa
Online Course05.2024
Excel For Beginners - Microsoft-excel
Great Learning
Online 03.2024
Working With Computer - Computer Literature
Mzansi Digital Learning
Online02.2024
Matric - Science Stream
Reitumetse High School
Pretoria 12.2013
Primaryskills
- Data Entry
- Communication skills
- Customer services
- Records Management and traceability
- Self-initiator
- Administrative support
- Problem solving
References
- Dr Mushi, 012 799 2981, Davidmushi@absamail.com
- Denzel du Pressures, 084 581 9880
Training
Firm Foundation Capitec Bank: Consultation skills
Timeline
Nexia-sab&t
Work Readiness Program
03.2023 - 12.2023
Cash Office Officer
Game
07.2018 - 05.2019
Service Consultant
Capitec Bank
03.2015 - 01.2018
National Diploma - Accounting Sciences
University of South Africa
Virtual Assistant - Viticulture And Enology
Alx Academy
Short -course - English Literature
Mancosa
Excel For Beginners - Microsoft-excel
Great Learning
Working With Computer - Computer Literature
Mzansi Digital Learning
Matric - Science Stream
Reitumetse High School
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