Summary
Overview
Work History
Education
Skills
References
Training
netball player
Timeline
Hi, I’m

boitumelo Lefatola

Office Manager
Johannesburg,GP
boitumelo Lefatola

Summary

Detailed-oriented office administrator with 10+ years of experience ensuring offices run smoothly and efficiently, managing office operations in fast paced, deadline driven environments. Skilled at working effectively with different departments. I am an upbeat team player with an expansive toolkit of interpersonal skill and business operations knowledge.

Qualified Personal assistant with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.

Overview

12
years of professional experience

Work History

THUSANO GROUP

Office Manager
01.2021 - Current

Job overview

  • Answer and direct calls to the correct department
  • Log faults with tech department
  • Maintain contact list
  • Developed and maintaining filing system
  • Generate reports
  • Handle multiple projects
  • Monitor invoices
  • Write letters and emails on behalf of office staff
  • Filing, typing, copying, binding and scanning.
  • Coordinate office procedure
  • Maintain up-to-date employee holiday records.
  • Petty cash
  • Fuel logging
  • Handling of HR files
  • Managing office budget.
  • Processing of invoices

South African Revenue Service

Team member: Customer service
01.2017 - 01.2019

Job overview

  • Collecting outstanding debt
  • Assist taxpayers with e filling
  • Tax number
  • Assist taxpayer and traders to comply.
  • Inbound and outbound call centre environment.

Skye Distribution

Reception
01.2016 - 01.2017

Job overview

  • Operating switchboard
  • Attending to bulk mailing and social media campaigns
  • Arranging meetings and manage diaries.
  • Updating car licences and tracker
  • Arranging company functions
  • Achievement: Promoted to Customer service agent
  • Handle customer complaints
  • Log stock
  • Ensure the correct stock is delivered on time to the correct customer.
  • Liaise with Sales Reps
  • Inbound and Outbound trouble shooting.

The Holiday factory

Reception
01.2014 - 01.2016

Job overview

  • Managed incoming and outgoing correspondence with clients, scheduled appointments, and mended the switch board.
  • Organized office inventory and tided reception area.
  • Greeted visitors and clients.
  • Scheduled travel arrangements for the directors and sales rep teams, including international business trips.
  • Generating hotel reports

Education

Vukuzani Institute

Secretarial Training from MS Office, Telephone Skills, Public Relations, End User Computing
01.2017

University Overview

Subjects

Blue Hills College

Matric from English, Mathematics, Economics, Mercantile Law, Business Economics, Accounting, Afrikaans
01.2006

University Overview

Subjects

Skills

Proficient in Microsoft Office

References

References
  • Fiona, 011 2332300, The holiday factory
  • Julian, 0879404600, Skye distribution

Training

Training
  • Business Optimization training Institute: Microsoft Office All-In-One Training Course 2022
  • Windows 7
  • Microsoft Word 2010
  • Microsoft Excel 2010
  • Microsoft PowerPoint 2010
  • Microsoft Outlook 2010
  • Business Optimization training Institute 2023
  • OFFICE MANAGER TRAINING:
  • Office management
  • People management
  • Administrative management
  • Resource management
  • Meeting development and hosting

netball player

netball player

I am a netball player, have been playing since high school. I participate in regional and national championships 

Timeline

Office Manager
THUSANO GROUP
01.2021 - Current
Team member: Customer service
South African Revenue Service
01.2017 - 01.2019
Reception
Skye Distribution
01.2016 - 01.2017
Reception
The Holiday factory
01.2014 - 01.2016
Blue Hills College
Matric from English, Mathematics, Economics, Mercantile Law, Business Economics, Accounting, Afrikaans
Vukuzani Institute
Secretarial Training from MS Office, Telephone Skills, Public Relations, End User Computing
boitumelo LefatolaOffice Manager