Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
TRANSACTIONAL PROCESSOR
STANDARD BANK
07.2020 - Current
Process internal and external customer transactions and investigate, rectify and process exceptions to maintain service level agreements
Receiving and reconciling teller's statistics worksheets, releasing entries according to the worksheets, withdrawing the sum released, while monitoring the banking deadline.
RECON AND LOSSES OFFICER (UPSKILLING)
STANDARD BANK
Johannesburg, South Africa
10.2022 - 03.2023
To ensure that cash is balance and reconciled against reports, trace and pass teller differences
To ensure that all losses (E.G teller losses, goodwill payments, miscellaneous, SBV and SARB differences) are captured on avanon system
Ensure that deposit upload, autosafe, ATM, CO's, DIT and rejected transfers are balance daily
Prepares necessary reports and MIS for reporting purposes
Actions necessary reports (e.g report 6398 and report 11237) to identify long-outstanding entries
Investigates source origin for unexpunged entries that are outstanding as per SLA (per customer rule)
Escalate entries appearing on rejected transfer account for more than 3 days and, also ensure that surprise scrutiny (audit) is done bimonthly
Prepare claim packs and investigate for claiming atm shortages
Prepare daily loss tracking sheets
Passes shortfall/surplus adjustments based on discrepancies.
TELLER
STANDARD BANK
Johannesburg, South Africa
06.2015 - 06.2020
Receive, count, balance and process business and corporate deposits on a daily basis, and perform security checks under camera surveillance
Our role is also expected to process all cash and cheque deposits quickly and accurately and plan methodically to meet all agreed productivity targets and ensure that customer expectations are met within agreed service level stipulations.
Cluster Manager Consumer Clients: Alexandra & Alex Mall Branches at Standard BankCluster Manager Consumer Clients: Alexandra & Alex Mall Branches at Standard Bank