BOIPELO KATLEGO PETRONELA MASIKE
BANKER
RUSTENBURG
Summary
I hold a National Diploma in Financial Accounting. I have experience in
Administration and Marketing.
I am a hard working, self motivated and proactive individual eager to
explore my capabilities and share my knowledge in the environment I'm
suitably placed in to contribute towards the success and sustainability
of your company.
Dedicated banking professional with a focus on customer service, compliance, and team leadership. Proven ability to enhance customer satisfaction and drive team performance through strategic analysis and coaching initiatives.
Overview
9
9
years of professional experience
Work History
Banker
Standard Bank of South Africa
06.2017 - Current
- Led branch operations, ensuring compliance with banking regulations and procedures.
- Analyzed financial data to identify trends, informing strategic decision-making processes.
- Developed strategies to enhance customer service and satisfaction levels.
- Managed team performance through coaching and training initiatives for staff development.
Education
Online Certificate - Artificial Intelligence
AWS
ONLINE 04.2001 -
Diploma - Financial Accounting
Institute of Certified Bookkeepers
Johannesburg, South Africa 04.2001 -
Skills
Cash management
Cash handling
Customer service
Creative thinking
Timeline
Banker
Standard Bank of South Africa
06.2017 - Current
Online Certificate - Artificial Intelligence
AWS
04.2001 -
Diploma - Financial Accounting
Institute of Certified Bookkeepers
04.2001 -