BOIPELO KARABO DINGOKO
22 Century Boulevard Riverside View Johannesburg
Summary
Results-driven professional prepared for this role with strong background in achieving high-impact outcomes. Skilled in problem-solving, critical thinking, and effective communication. Known for fostering team collaboration and adapting to evolving needs. Adept at utilizing analytical skills and innovative solutions to drive success.
Overview
2
2
years of professional experience
Work History
2 Year Internship
Department of Community Safety and Transport Management
07.2024 - Current
- Assist in coordinating Research and Evaluation activities within the Department.
- Support the establishment of a Departmental Research and Evaluation Technical Working Group.
- Assist with literature surveys and data collection through focus groups.
- Assist with the design and application of qualitative and quantitative research methods.
- Assist with sampling, data analysis (including frequency tables and cross-tabulations).
- Assist with logistics and administrative tasks, including procurement of accommodation and water.
- Assist with liaising with travel agencies to make travel arrangements for the unit.
- Process all invoices that emanate from the activities of the work of the manager including the travel and subsistence claims for the unit.
- Manage safe keeping of documents, register incoming and outgoing documents.
- Maintain a proper filing system for all programmes in the Department.
- Collect all relevant documents to enable the manager to prepare for meetings.
- Set up meetings, including arranging meeting rooms, refreshments, notify attendees and circulate material.
- Draft Quarterly Review Minutes.
- Maintain proper filing of reports/minutes of meetings and planning sessions.
- Assist with conducting Monthly & Quarterly Validations.
- Prepare Validation Source Documents.
- Assist with customizing and consolidation Monthly Reporting Template, Draft Annual Report, Analysis of the Validation Report, Quarterly Report, Annual Report Template and Draft Annual Performance Report.
- Assist in the compilation and drafting of the Departmental Strategic Planning documents namely; Annual Performance Plan, Annual Report, Departmental Operational Plan, Standard Operating Procedure and Departmental Monthly Reports.
- Assist with customizing the Operational Plan template.
- Assist with consolidating programme inputs into final draft operational plan and ensure alignment to assessed APP.
- Assist with customizing the SOP template to align it to the tabled APP and Operational Plan.
- Assist with aligning and ensuring that the new priorities (SOPA, Makgotla resolutions) are incorporated in the 2024/25 APP.
- Proper record keeping of POE for the sub directorate for audit purposes.
- Perform any other duties that may be expected from time to time.
- Directorate: Strategic Planning Monitoring and Evaluation
Wellness and Admin Assistant
Clicks Retail Group
08.2023 - 07.2024
- Receiving, processing, and organizing shipments and deliveries accordingly.
- Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
- Assisting customers in locating desired shop items.
- Informing customers of shop promotions to encourage purchases.
- Performing regular price audits to identify and correct price discrepancies.
- Assist with stocktaking process on a Quarterly basis.
- Addressing and resolving customers’ complaints in a professional manner.
- Processing customer payments using the shop’s Point of Sale (POS) system.
- Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
- Answering and directing phone calls
- Greeting visitors and directing them to the appropriate person
- Handling incoming and outgoing mail
- Organizing and maintaining office files and records
- Entering data into databases or spreadsheets
- Updating records and filing documents
- Maintaining both digital and physical filing systems
- Preparing, typing, formatting, and proofreading documents such as reports, memos, invoices, or letters
- Photocopying, scanning, and faxing documents
- Distributing internal documents
- Managing calendars for staff or managers
- Scheduling meetings and appointments
- Booking travel or accommodations if required
- Assisting with basic bookkeeping tasks (e.g., processing invoices or receipts)
- Ordering office supplies and managing stock levels
- Responding to email and telephone inquiries
- Liaising with other or external stakeholders
- Drafting correspondence and internal communications
- Ensuring sensitive or confidential information is handled appropriately
- Following company policies and procedures
- Monitor the communication and administer the flow of information and documents in the office.
- Perform administration duties, handling, and shredding of confidential documents on a daily basis.
Education
Post Graduate Diploma In Management - Management
Northwest University
Mafikeng01.2025
Bachelor of Social Science Honours - Development Studies
Northwest University
Mafikeng01.2021
Bachelor of Social Science - Population & Development Studies
Northwest University
Mafikeng01.2018
High School - English, Afrikaans First Additional Language, Business Studies, Mathematical Literacy, Computer Applications Technology, Life Sciences, Life Orientation
Golf View Combined School
Mafikeng01.2014
Skills
- Demonstrable evidence of experience with Microsoft Office products such as Microsoft Word, Excel and PowerPoint
- Knowledge of Excel & SPSS (Statistical Package for Social Sciences)
- Knowledge of Excel for Advanced Users
- Internet and E-Mail
- Microsoft Office Application
- Good analytical, reporting and spreadsheet skills
PERSONAL INFORMATION
Home Language: Setswana
Other Languages: English, Afrikaans
Timeline
2 Year Internship
Department of Community Safety and Transport Management
07.2024 - Current
Wellness and Admin Assistant
Clicks Retail Group
08.2023 - 07.2024
Post Graduate Diploma In Management - Management
Northwest University
Bachelor of Social Science Honours - Development Studies
Northwest University
Bachelor of Social Science - Population & Development Studies
Northwest University
High School - English, Afrikaans First Additional Language, Business Studies, Mathematical Literacy, Computer Applications Technology, Life Sciences, Life Orientation
Golf View Combined School
References
- Lerato, Tlalang, Assistant Director, Monitoring and Evaluation Supervisor, lptlalang@nwp.gov.za , 018 200 8108, Department of Community Safety and Transport Management
(Mobile): 079 875 1375
Tel (work) : 018 200 8108
- Ms. Mantji Tjale, Deputy Director, Research and Policy Supervisor, mtjale@nwpg.gov.za Department of Community Safety and Transport Management,
(Mobile) : 066 237 9996
Tel (work) : 018 200 8293
- Lesedi, Mpele, Store Manager, clk2213mgr@clicks.co.za , Clicks Retail Group
(Mobile) :076 808 1647
PERSONAL INFORMATION
- Date of Birth: 1997-05-18
- Gender: Female
- Nationality: South African
- Identity Number: 9705180298080
- Health Status: Excellent
- Contact numbers: (C) 072 888 3136
- Driver’s license: Code (10)
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