Microsoft Word, Microsoft Office,Microsoft Outlook,Microsoft Presentation
Boipelo Dikolomela
Sales Consultant
Mabopane
Summary
Developed strong customer service and sales skills in fast-paced retail environment, focusing on customer satisfaction and product knowledge. Demonstrates effective communication and ability to tailor beauty solutions to individual needs. Looking to transition into new field, bringing commitment to excellence and client-focused approach.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Beauty Advisor
Clarins
11.2018 - 03.2020
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Provided expert makeup application services for special events, ensuring client satisfaction through tailored looks that highlighted natural features.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Sales Consultant
Truworths
05.2014 - 12.2017
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Education
Matric -
Holy Trinity Secondary School
Wintervield12.2017
Diploma - Tourism And Tour Operations
College Campus
Pretoria, Sunny Side03.2012
Skills
Sales expertise
Retail background
Cosmetology
Makeup application
Till counting
Cash register operation
Excellent Communication
Teamwork and Collaboration
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Active Listening
Good Telephone Etiquette
Type Software Proficiency
Dependable and Responsible
Software
Timeline
Beauty Advisor
Clarins
11.2018 - 03.2020
Sales Consultant
Truworths
05.2014 - 12.2017
Matric -
Holy Trinity Secondary School
Diploma - Tourism And Tour Operations
College Campus