Hi, I’m
Boineelo Nokuzola Dikolomela
Sales Agent (Training Manager)
Krugersdorp
Summary
Dynamic sales leader with a proven track record at Zoom Fibre, excelling in target achievement and customer relations. Expert in developing training programs that enhance team performance and drive engagement. Skilled in CRM system improvements, fostering a collaborative environment, and implementing effective sales strategies to boost conversion rates.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
years of professional experience
6
years of post-secondary education
Work History
Zoom Fibre
Team Leader
10.2024 - 10.2025
Job overview
- Led daily sales meetings to align team objectives and performance expectations.
- Trained and supported team members in product knowledge and sales techniques.
- Developed and implemented strategies to enhance customer engagement and satisfaction.
- Fostered a positive team environment to boost morale and productivity.
- Built strong team by recruiting and developing top sales talent.
- Implemented CRM system improvements that streamlined lead tracking and follow-up processes, leading to higher conversion rates.
- Presented professional image consistent with company's brand values.
Real Promotions
Sales Training Manager
01.2021 - 08.2024
Job overview
- Developed and implemented comprehensive sales training programs to enhance team performance.
- Coordinated ongoing training sessions to ensure consistent knowledge across sales staff.
- Assessed training effectiveness through feedback and performance evaluations.
- Collaborated with sales leadership to align training initiatives with business goals.
- Facilitated workshops to reinforce product knowledge and selling strategies.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
North West UniversityNorth West
Bachelor of Science from Environmental Science
02.2021 - 10.2026
Skills
Target achievement through sales goals
Additional Information
Legal and valid driver’s license with no endorsements.
Afrikaans speaking.
No Criminal Record or Charges.
Clear credit history.
No Disciplinary records.