Boikhutso Molemoeng
Fourways Sandton
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
I am an experienced Senior Facilities manager with 17 years’ experience delivering strategy to achieve results for multiple functional units. I am dedicated to attainment of goals and objectives of the organisations. My excellent communication and relationship building skills results oriented Facilities management proficient in developing annual and multi-year work plans and strategies to achieve them. I have managed to Resolve complex business issues with established management practices and processes, Specializing in project management operations and maximizing results. Safety-minded Facilities Manager with 17 years of experience supporting cohesive building operations. Conscientious leader with confidence in support and facilitation of staff operations, contractor management and upkeep of facility appearance to impeccable standards. Highly organized coordinator of competing interests, including project goals, contractor agreements and employee needs.
Overview
16
16
years of professional experience
Work History
Senior facilities manager
Bidvest Facilities Management (Shell Downstream Contract)
- Spearheaded the formulation and execution of comprehensive Facilities Management Services and Strategies for Shell Clients including (Real Estate and six Depots in different provinces, ensuring alignment with Service Level Agreement (SLA)
- Implemented robust health, Safety, Quality and Risk management systems in collaboration with the contract manager tailored to meet the clients’ requirements
- Conducted rigorous daily audits on FM Services, ensuring the continual adherence to prescribed quality standards and work protocols
- Achieved timely sign off on profit and loss statements, provide detailed variance explanations
- Proactively identified and addressed service gaps, recommending, and implementing solutions and to drive continuous improvement in FM Services
- Successfully managed back-to-back SLA agreements with suppliers and contractors ensuring seamless service delivery
- Monitored and enforced adherence to SLA’s by evaluating the performance of service providers and promptly implementing corrective actions
- Played a pivotal role in the management of projects
- Championed effective adherence to infrastructure maintenance processes, ensuring operational efficiency
- Innovatively explored and recommended cost-effective solutions based on best practices for facilities management
- Ensuring timely processing of invoices and delivered monthly reports, showcasing sustained compliance with SLA’s
- Established and natured strategic relationship both internally and externally
- Managed staff performance, fostering improvement through regular monitoring, coaching and feedback
- Effectively handles conflicts within subordinate employees, implementing corrective actions in line with company policies and procedures
- Orchestrated adequate staff placement, preparing suitable shift roasters with the technical teams reporting to me and managing/approving leave for subordinate employees
- Assumed responsibility for training, coaching, mentoring and development of subordinate employees.
Junior Facilities Manager (Bid Travel Account)
Bidvest Facilities Management
08.2017 - 11.2022
- Held pivotal role as a direct report to the contract manager, overseeing a team comprising a handyman and an administrator
- Spearhead the development and execution of integrated Facilities Management (FM) in strict accordance with the Service Level Agreement (SLA)
- Ensured the seamless delivery of efficient FM services in strict accordance with the service level agreement (SLA)
- Conduct Daily audits on FM Services, guaranteeing the continual adherence to prescribed work quality and standards
- Monitored and enforced adherence to SLA’s by evaluating the performance of service providers and promptly implementing corrective actions
- Demonstrated and instilled effective adherence to process related infrastructure maintenance
- Provided valuable assistance in the management of FM projects, offering technical support where applicable
- Explored and recommended innovative methods based on best practices to introduce cost effective solutions in Facilities Management
- The managed site, contributing to a welcoming and professional atmosphere.
Building Supervisor (Standard Bank Account)
Bidvest Facilities Management
04.2015 - 07.2017
- Collaborated closely with the Standard bank Facilities Manager, directing a team of approximately 10 dedicated handymen to ensure seamless day to day service, provision to tenants with the dynamic standard Bank call centre facility
- Oversaw a comprehensive range of soft services, including cleaning and hygiene services, pest control, indoor plants, confidential shredding, waste management and more
- I led client service initiatives, managing the front office environment, driving the client service strategy and philosophy, overseeing mail collection and delivery, courier management, parking area management, documents warehousing and related tasks
- Coordinated Building Services encompassing fabric maintenance, furniture repairs and maintenance, ensuring optimal functionality of the facility
- Managed various specialist services such as space management and service delivery, contributing to the overall efficiency and effectiveness of operations
- Ensuring FM-related administrative and accounting responsibilities, including the preparation and submission of annua, budgets, approval of expenditure within specified limits and meticulous maintenance of accurate records including floor plans layout
- Cultivated harmonious relationships with tenants and their representatives fostering a positive collaborative environment with the managed site
- Maintained positive relations with visitors to the managed site, contributing to a welcoming and professional atmosphere
- Ensure cleaning standards are maintained
- AV support in meeting rooms, excluding technical aspects
- Providing general support for the designated area.
Facilities coordinator
Drake and Skull (Sanlam account)
01.2009 - 03.2015
- Proactively log and address requests though prompt response
- Provide regular and constructive feedback to clients on the status of their requests
- Efficiently capture and manage work order using EAM/INFOR system
- Report faults and diligently follow up resolutions
- Effectively handle personnel complaints fostering a positive work environment
- Ensure reception maintains a high standard of services
- Exercise control over monthly budget projections as needed.
Admin Clerk
Absa Bank
05.2007 - 12.2009
- Provide administrative support in order to ensure effective and efficient office operations
- Pay Municipal invoices
- Capture Invoices and Opex and Capex Quotation on SAP
- Create Vendor Numbers on SAP
- Records, date stamps and distributes all incoming mail including invoices
- Processes outgoing mail.
Education
Advanced Certificate, Economic Principles, Management Accounting, Change Management, International Management, Strategic Management, Managing Risk Management, Risk Financing, Business Continuity Process, Risk Assessment, Analytical Techniques -
01.2024
Higher Certificate, Business Writing & Communication, Management Principles, Accounting Aspects, Project Management, Human Resource, Business decision Making, Risk Management, Corporate Governance& Compliance Management, Financial Risk, Operational Risk -
01.2023
Certificate Course, Introduction to the history of South African law., Discussion of the various sources of South African law., Branches and divisions of South African law., General overview of South African court system., Forms of business enterprise., Risk management., Definition of a contract., Requirements for a valid contract., Contracts of Sale, Lease and Insurance, Credit Agreements., Business Ethics. -
01.2021
Senior Certificate, Setswana, English, Afrikaans, Supervision in Industry N3, History, Geography -
01.2008
Skills
- Financial Management
- Financial Reporting and Budgeting
- SAP
- Microsoft Office ( Word, Excel, Power point )
- Project management
- Interactive Reasoning
- Excellent Oral Communication
- Operations Oversight
- Cost Reduction -Strategies
- Supplier Contracts management
- Employee Management
- Operational Efficiency and Safety
- Building Maintenance
- Budget Administration
Availability
One month notice period
Personal Information
- Gender: Female
- Nationality: South African
References
Available upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Junior Facilities Manager (Bid Travel Account) - Bidvest Facilities Management
08.2017 - 11.2022
Building Supervisor (Standard Bank Account) - Bidvest Facilities Management
04.2015 - 07.2017
Facilities coordinator - Drake and Skull (Sanlam account)
01.2009 - 03.2015
Admin Clerk - Absa Bank
05.2007 - 12.2009
Senior facilities manager - Bidvest Facilities Management (Shell Downstream Contract)
Business Management in Risk Management NQF Level 6 - Advanced Certificate, Economic Principles, Management Accounting, Change Management, International Management, Strategic Management, Managing Risk Management, Risk Financing, Business Continuity Process, Risk Assessment, Analytical Techniques,
Business Management in Risk Management NQF Level 5 - Higher Certificate, Business Writing & Communication, Management Principles, Accounting Aspects, Project Management, Human Resource, Business decision Making, Risk Management, Corporate Governance& Compliance Management, Financial Risk, Operational Risk,
Wits Plus: Introduction to commercial Law - Certificate Course, Introduction to the history of South African law., Discussion of the various sources of South African law., Branches and divisions of South African law., General overview of South African court system., Forms of business enterprise., Risk management., Definition of a contract., Requirements for a valid contract., Contracts of Sale, Lease and Insurance, Credit Agreements., Business Ethics.,
Sharpeville Technical College - Senior Certificate, Setswana, English, Afrikaans, Supervision in Industry N3, History, Geography,