Bidvest International Logistics (BMW Vehicle Distribution Centre)
03.2024 - Current
Collecting vehicles from main plant and parking them at VDC
Scanning in and out vehicles
Sending out an update hourly and after every shift
Parking and Re-Parking vehicles in the yard
Staging cars for export trucks to collect.
Debt Collecting Agent
Alliance Call Centre Services
09.2022 - 01.2023
Phoning debtors and arranging payment plans either debit order or cash payment, Also negotiating for settlements to be made
Using Excalibur to make phone calls
Using RealPay to keep track of approved Debichecks.
SMC Operator (Service Management Coordinator)
RO-Al Construction
04.2013 - 09.2019
Monitoring of alarms.Log Incidents on ISP Data
Escalating to relevant departmental managers
Doing follow ups with managers, council and technicians that are dispatched
Making sure all alarms are attended to in a timely manner
Doing quotations for all work done and also for generators deployed to sites
Capturing information on the system and doing reports
Used WFM system to escalate Ericsson call outs
Used Mix Telematics to track Technicians vehicles and also generators.
Debt collections agent
Magoveni Business
01.2013 - 04.2013
Calling debtors and arranging payments on their outstanding municipal accounts
Updating informationon SAP and AJS
Doing face to face arrangements and customer service.
Debt collection & Trace Agent
Ver-Tex Solutions
11.2011 - 11.2012
Calling employers and confirming employments to send agents to make arrangements with debtors at work and also calling debtors to arrange payments over the phone
Data capturing and updating new information
Sales Agent
Affinity Mobile
03.2011 - 11.2011
Selling of publications for small and big companies
Selling of cellphone contracts
Data capturing and updating new information
Timeline
Driver Learnership - Bidvest International Logistics (BMW Vehicle Distribution Centre)
03.2024 - Current
Debt Collecting Agent - Alliance Call Centre Services
09.2022 - 01.2023
SMC Operator (Service Management Coordinator) - RO-Al Construction