Overview
Work History
Timeline
Boikanyo Letsoalo

Boikanyo Letsoalo

Mabopane

Overview

14
14
years of professional experience

Work History

Driver Learnership

Bidvest International Logistics (BMW Vehicle Distribution Centre)
03.2024 - Current
  • Collecting vehicles from main plant and parking them at VDC
  • Scanning in and out vehicles
  • Sending out an update hourly and after every shift
  • Parking and Re-Parking vehicles in the yard
  • Staging cars for export trucks to collect.

Debt Collecting Agent

Alliance Call Centre Services
09.2022 - 01.2023
  • Phoning debtors and arranging payment plans either debit order or cash payment, Also negotiating for settlements to be made
  • Using Excalibur to make phone calls
  • Using RealPay to keep track of approved Debichecks.

SMC Operator (Service Management Coordinator)

RO-Al Construction
04.2013 - 09.2019
  • Monitoring of alarms.Log Incidents on ISP Data
  • Escalating to relevant departmental managers
  • Doing follow ups with managers, council and technicians that are dispatched
  • Making sure all alarms are attended to in a timely manner
  • Doing quotations for all work done and also for generators deployed to sites
  • Capturing information on the system and doing reports
  • Used WFM system to escalate Ericsson call outs
  • Used Mix Telematics to track Technicians vehicles and also generators.

Debt collections agent

Magoveni Business
01.2013 - 04.2013
  • Calling debtors and arranging payments on their outstanding municipal accounts
  • Updating informationon SAP and AJS
  • Doing face to face arrangements and customer service.

Debt collection & Trace Agent

Ver-Tex Solutions
11.2011 - 11.2012
  • Calling employers and confirming employments to send agents to make arrangements with debtors at work and also calling debtors to arrange payments over the phone
  • Data capturing and updating new information

Sales Agent

Affinity Mobile
03.2011 - 11.2011
  • Selling of publications for small and big companies
  • Selling of cellphone contracts
  • Data capturing and updating new information

Timeline

Driver Learnership - Bidvest International Logistics (BMW Vehicle Distribution Centre)
03.2024 - Current
Debt Collecting Agent - Alliance Call Centre Services
09.2022 - 01.2023
SMC Operator (Service Management Coordinator) - RO-Al Construction
04.2013 - 09.2019
Debt collections agent - Magoveni Business
01.2013 - 04.2013
Debt collection & Trace Agent - Ver-Tex Solutions
11.2011 - 11.2012
Sales Agent - Affinity Mobile
03.2011 - 11.2011
Boikanyo Letsoalo