Blessings Musamadia

Cape Town

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hardworking and passionate job seeker with strong organizational skills eager to secure Security Systems Engineer position. Ready to help team achieve company goals.
Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

years of professional experience

Dimension Data (NTT Limited)

09.2019 - Current

Designing, implementing, and commissioning integrated security systems (CCTV, access control, fire alarms, etc.) for clients
Repairing and troubleshooting NVRs, servers, and workstations related to security systems
Commissioning new CCTV and access control systems, ensuring they are installed and configured correctly
Upgrading old video management systems to newer, more efficient systems
Providing onsite and telephonic technical support to customers and colleagues for all aspects of security system operations
Conducting regular maintenance and inspection of all security system components
Identifying and repairing faulty hardware or software components in security systems
Collaborating with other security system engineers to resolve complex technical issues related to security systems
Keeping up-to-date with new technologies in the security system industry
Ensuring compliance with safety and security regulations in the installation and maintenance of security systems
Maintaining accurate records of work performed and system configurations
Providing training to clients and colleagues on the use, maintenance, and troubleshooting of security systems.

Pinnacle Security Solutions (Pinnsec)

03.2019 - 08.2019

Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
Presented technical presentations to clients to explain product features and benefits.
Worked with customers and engineering team to determine equipment needs and system requirements.
Utilized creative problem-solving skills to overcome technical challenges in the sales process.
Assisted customers in troubleshooting product issues and provided timely technical support.
Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
Created product training plans centered on customer success and satisfaction.
Organized product demonstrations and trial installations of equipment to promote products.

Pentagon Distribution

01.2011 - 02.2019

Installing and configuring computer hardware and software for CCTV and fire alarm systems
Setting up and managing Video Management Systems (VMS)
Troubleshooting issues with servers and workstations related to CCTV and fire alarm systems
Configuring and maintaining network infrastructure for CCTV and fire alarm systems
Providing technical support to customers for all aspects of CCTV and fire alarm system operations
Conducting regular maintenance and inspection of all CCTV and fire alarm system components
Identifying and repairing faulty hardware or software components in CCTV and fire alarm systems
Collaborating with other technical support engineers to resolve complex technical issues related to CCTV and fire alarm systems
Keeping up-to-date with new technologies in the CCTV and fire alarm industry
Ensuring compliance with safety and security regulations in the installation and maintenance of CCTV and fire alarm systems
Maintaining accurate records of work performed and system configurations
Providing training to customers on the use, maintenance, and troubleshooting of CCTV and fire alarm systems.

Exigent Global

07.2007 - 02.2014

Maintained client records and updated internal databases to support document management.
Updated tracking spreadsheets for process monitoring and reporting.
Collected, arranged, and input information into database system.
Gathered, organized and input information into digital database.
Entered and maintained client records in company database.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Frequently inspected production area to verify proper equipment operation.
Computerized office activities, maintained customer communications, and tracked records through delivery.
Generated reports to suggest corrective actions and process improvements.

Enkanyisweni Technical College

02.1997 - 12.2006

Trained and developed students' skills in word-processing, spreadsheet and database programs.
Attended professional development technology courses to increase knowledge base and learn new information.
Set up computers and networking systems and delivered step-by-step instructions on basic use.
Used lectures, demonstrations and discussions to instruct students individually and in small groups.
Managed and maintained computer systems by troubleshooting hardware and software issues, cleaning out keyboards and wiping down computer surfaces.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.

Luveve High School

Bulawayo, Zimbabwe

Exposure to Bosch, Axis, UniView, Hikvision and Sunell surveillance cameras
Raid configuration on Dell and Bosch Servers
Visiting Client Sites to solve technical issues on CCTVs, ISCSIs and Workstations
Genetec Video Management Software Installation and Configuration Training
Surveillance systems Troubleshooting
Avigilon Video Management System (ACC Software)
Repair and Troubleshoot Avigilon NVRs, Appliances and Workstations
TCP/IP and Networking

Reference Big Sites and Scope to Substantiate Experience - Cape Town

ABSA Bridge Park

Installed and Commissioned Bosch Fire Alarm System – FPA 5000

Freudenberg Nonwovens (Pty) Ltd - Parow Industria

Installed and Commissioned Bosch Fire Alarm System – FPA 5000

Lormarins Wine Estate

Installed and Commissioned Bosch Fire Alarm System – FPA 1200 x 18 Panels

West Coast Mall

Commissioned CCTV Axxon Next Video Management System

PUMA DC