Blessing Moyo
Waitress
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Waitress
Monarch Hotel
Johannesburg, Gauteng
10.2020 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Checked guests' identification before serving alcoholic beverages.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Restaurant Waitress
Rockets Bryanston
Johannesburg, Gauteng
03.2017 - 07.2019
Education
High Level Graduate - Ordinary Level
Shashane Adventist High School
Zimbabwe 01.2009 - 12.2013
Skills
Menu memorization
Compliance standards
Performance improvement
Food and beverage pairings
Guest relations management
Guest seating arrangements
Food preparation and safety
Table setting knowledge
Dining area maintenance
Order delivery practices
Hospitality service expertise
Food running
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Waitress
Monarch Hotel
10.2020 - Current
Restaurant Waitress
Rockets Bryanston
03.2017 - 07.2019
High Level Graduate - Ordinary Level
Shashane Adventist High School
01.2009 - 12.2013