Blessing MAKARINGE
Tembisa
Summary
Skilled Dispatch Supervisor with relevant experience in coordinating and overseeing daily operations of dispatch teams. Possess strong leadership capabilities, a knack for problem-solving, and the ability to maintain effective communication lines between departments. Past roles have demonstrated success in improving efficiency, reducing errors, and enhancing overall team performance.
Overview
19
19
years of professional experience
Work History
Dispatch Supervisor
Frontosa Information Technology
01.2009 - Current
- Ensuring clear and accurate information for delivery process
- Regularly liaising with clients on ETA of deliveries and delays
- Packaging items securely and minimizing risks of damage during and after dispatching
- Operate internal system effectively to create and scan picking sheets
- Managing the department overseeing outgoing shipment
- Capturing client details
- Labelling boxes according to clients details
- Crediting returned stock
- Liaising with couriers and customers
- Routing drivers for their daily collections & deliveries.
- Filing of delivery notes and PODs
- Supervised the training of new hires in dispatching protocols and processes.
- Investigated customer inquiries regarding delivery status or delays.
Receiving Clerk
Frontosa Information Technology
KYALAMI BUSINESS PARK
01.2007 - 01.2009
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
- Investigated missing packages and shipments quickly by contacting carriers directly if needed.
- Capturing shipments into the system
- Recording the number of items from each shipment
- Inspection of the condition of the shipment received and sorting shipments into storage area.
- Filing and sorting GRNs
Education
Diploma - Supply chain & Logistics Management
Intec international college
Johannesburg 11-2019
Skills
- Microsoft word
- Syscon system
- Microsoft Excel
References
William Papola, Warehouse Manager, Frontosa Information Technology, william@frontosa.co.za, 0118405700
Languages
English
First Language
Timeline
Dispatch Supervisor
Frontosa Information Technology
01.2009 - Current
Receiving Clerk
Frontosa Information Technology
01.2007 - 01.2009
Diploma - Supply chain & Logistics Management
Intec international college