Word
BLESSED MABASO
Receptionist
Johannesburg
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
2
2
years of professional experience
Work History
Receptionist
Paul Masha's Attorney Inc
02.2020 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Helped office staff prepare reports and presentations for internal or client-related use.
Education
Operations Management
Vaal University of Technology
Vereeniging, South Africa04.2025
Skills
Data Entry
Telephone skills
File Management
Customer/Client relations
Time Management
Verbal and written communication
Documentation And Reporting
Scheduling appointments
Spreadsheet tracking
Professional Demeanor
Microsoft Office
Software
Excel
PowerPoint
Outlook
Languages
English
Advanced (C1)
Isizulu
Upper intermediate (B2)
Timeline
Receptionist
Paul Masha's Attorney Inc
02.2020 - 04.2022
Operations Management
Vaal University of Technology
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