Bless Mabunda

Roles & Responsibilities

HR Administration

• Assist in the implementation of Organisational Development (OD).

• Assist with pension fund roadshows.

• Assist in booking accommodation and flight/bus tickets for meetings. • Assist line managers in setting up interview questions for all structured, semi structured and unstructured interviews.

• Tend to HR queries.

• Attend biweekly meetings with the department to discuss and address prevailing matters.

• Assist in setting up recognition awards for top performing employees. • Assist in arranging refreshments for office meetings with Execs.

• Assist employees with claims via I-expense

Performance Management

• Effectively coordinating & managing the balanced scorecard (BSc) to drive performance.

• Ensuring adherence to the service level agreements (SLA) that the company has with its clients.

• Ensuring compliance to performance appraisal (performance contracting, Mid-year reviews and final reviews) for employees and the organization at large to evaluate whether performance-based bonuses can be triggered.

• Socialization of key performance indicators (KPI) for employees and the organization at large.

Human Resources Information Systems

• Full knowledge of Oracle HRIS (Employee self-service) Microsoft office package (Word, Excel, PowerPoint, Teams & Outlook)

• Full knowledge of Applicant Tracking System (ATS) for recruitment (Career Junction, Pnet & LinkedIn)

• Assist employees perform various functions and requests such as absence management (Leave requests), change of address, change of banking details, access payslip and access IRP5 on Oracle system.

• Capturing employee records and confirmation of employment.

• Full knowledge of DocuSign

• Full Knowledge of National Validation Services (NVS) for vetting

Training & Development.

• Co-ordinate Home Office and Field Training.

• The role of the Skills Development Facilitator for WSP & ATR purposes (TETA).

• Perform secretarial role in the Training Department and assist the HRD Manager.

• Assist in co-ordination of product trainer training.

• Processing Training requests.

• Capturing and filling out the Goods Received Note (GRN) to ensure that we pay training institutions.

• Assist in setting up management development programs for managers and potential managers/supervisors.

• Assist in training managers regarding the dos and don’ts of interviews.

Labour Relations Management

• Disciplinary/ Grievance proceedings.

• Policy drafting & development.

• Policy review.

• Policy socialisation.

• Drafting contracts.

• Ensuring adherence to EE targets & quarterly reports to the department of labour.

• Wage negotiations with SATAWU and Solidarity.

• Company representation at CCMA & Labour Court.

Recruitment & Selection

• Conducting end to end recruitment of all positions from internships to management positions.

• Conducting vetting reports using National Validation Services (NVS).

• Conducting Reference checks.

• Conducting and coordinating orientations, induction, onboarding and offboarding.

• Drafting and extending offer letters to successful candidates.

• Assist line managers in drafting interview schedules and interview guides prior to interviews.

• Discuss the different medical aids available at ATNS (Bonitas & Discovery).

• Discuss and assist in choosing the pension fund split for both new and existing employees.

• Providing a comprehensive Human Resources Administrative service
• Evaluating and processed expense forms, flagging suspicious activity to review by HR Manager
• Manually capturing employees' hours worked for payroll purposes
• Creating reports regarding employee pay, providing information such as holiday and sick pay
• Supervising cashiers
• Handling employee documentation, including contracts, recruitment paperwork and starter packs
• Corresponding with employees to keep up to date on personal details and sensitive information
• Communicating with employees on account updates, benefits and pension payments when requested
• Assisting in Stock counting
• Handling Cash floats
• Maintaining excellent employee relationships by going the extra mile to answer questions regarding company matters
• Resolving conflicts, disputes, and concerns, offering practical and smart solutions
• Responsible for the recruitment process (posting adverts, reviewing candidate's CV, interviews, and selection)

Roles and Responsibilities

• Communicating clearly and professionally with staff and customers
• Helping with recruitment processes
• Using outstanding time-management abilities to consistently complete work within assigned deadlines
• Maintaining accurate, well-organized company records
• Processing and recording client paperwork systematically for ease of filing and retrieval
• Checking candidate criteria against job posting benchmarks, categorizing eligibility
• Job listings across various platforms and social media channels to increase talent pools
• Keeping candidate records updated with current details from posting inquiries
• Helping HR team build and maintain company contemporary company culture focused on recruiting and supporting top talent
• Working well under pressure to deliver positive professional HR support
• Assisting with administering policies and benefits for staff and helped resolve related issues
• Recording appointments and meetings in office diaries for clear, up-to-date calendars
• Reviewing HR documentation and handbooks regularly and completed timely updates
• Building and maintaining productive relationships with staff and stakeholders for improved department communications
• Compiling vacancies, leave accrual and new staff information for well-maintained records