Blantina Molepo

Everest system.
Section 37C investigator.

Review documents, interview family members and witnesses.
Preparing resolution and sending them to the trustees for approval.

Processed tax applications and facilitated payment of death claims.

Responded to internal and external queries, ensuring timely resolution of issues.

Alex system and Khanya
Processing withdrawals, retirements, funerals and death claims
Sending recommendations to the trustees of the fund for section 37c
Set up and maintained accurate member records on a computerized system.
Doing fund updates, loading members' monthly contribution.
Prepared claim files and made payments.
Applying to SARS for member tax and handling member tax queries.
Paying of housing loans for members.
Apply for group life for deceased members.
Communication with clients both telephonically, verbal and through written communication.
Follow ups with previous administrators.
Uploading and matching of Data
Assisting Junior administrator with all the above-mentioned when they need help.
Claim payment authorization

Kept office operations running smoothly by providing effective leadership and administrative skills.

Streamlined administrative processes by implementing efficient systems and procedures, resulting in increased productivity.

Served as a key point of contact between management and employees, addressing concerns promptly and professionally to maintain a positive work environment.

• Vision system
Same responsibities as Alexander Forbes on different system

Streamlined administrative processes by implementing efficient systems and procedures, resulting in increased productivity.

Kept office operations running smoothly by providing effective leadership and administrative skills.

Served as a key point of contact between management and employees, addressing concerns promptly and professionally to maintain a positive work environment.