Summary
Overview
Work History
Education
Skills
Timeline
Generic
Blanche Du Plessis

Blanche Du Plessis

Beauty Advisor Clicks
Fort Beaufort

Summary

Dynamic Shop Assistant at Clicks Retail with a proven track record in enhancing customer satisfaction through personalized beauty consultations. Leveraged in-depth product knowledge and exceptional customer service skills to strengthen brand loyalty and effectively manage POS systems. Committed to maintaining a positive shopping experience, even in challenging situations.

Overview

4
4
years of professional experience

Work History

Beauty Advisor

Clicks Retail
02.2022 - Current
  • Guided clients in choosing tailored skincare regimens, enhancing skin health and satisfaction.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Remained calm and composed in tense situations involving angry or upset customers.

Education

N5 - Human Resources Management

Buffalo City College
East London
07.2017

Skills

Customer service

Timeline

Beauty Advisor

Clicks Retail
02.2022 - Current

N5 - Human Resources Management

Buffalo City College

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