LEARNING MORE AND NEW THINGS
BISSEL NXUMALO
OUTBOUND SUPERVISOR
Kensington,GP
Summary
Operations professional with extensive experience optimizing outbound logistics and managing team performance. Proven ability to enhance operational efficiency and drive results through effective process improvements. Known for strong leadership and adaptability in dynamic settings, ensuring smooth operations and high productivity.
Professional logistics manager with proven track record in optimizing outbound operations. Adept at supervising teams, improving workflow efficiencies, and ensuring timely deliveries. Strong communication, problem-solving, and leadership skills. Known for adaptability and commitment to achieving results.
Overview
20
20
years of professional experience
Work History
Outbound Operations Supervisor
COURIER IT
03.2020 - Current
- Improved warehouse efficiency by streamlining outbound processes and implementing effective scheduling strategies.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and conducting routine inspections of equipment and work areas.
- Led by example in maintaining a high standard of professionalism among warehouse staff, fostering a positive work environment conducive to productivity and collaboration.
- Collaborated with other departments to ensure seamless integration of inbound and outbound operations, resulting in improved overall workflow efficiency.
- Optimized resource utilization by identifying areas for cost reduction and implementing efficient labor management practices.
- Managed employee relations effectively through open communication channels, conflict resolution strategies, and fair disciplinary actions when necessary.
- Participated in regular meetings with senior management to discuss departmental progress, share insights on operational challenges, and propose solutions for continued growth and improvement.
DATA CAPTURER
COURIER IT
06.2012 - 03.2020
- Capturing client information to courier it system
- Checking in and out of parcels from the warehouse
- Tracking of client collection parcel
- Day to Day running of capturing
- Day to Day running of operations
- Attending to capture in-house parcels
- Attending to client and solving Client queries
- Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
- Maintained strict confidentiality while handling sensitive client information and records.
- Corrected data entry errors to prevent duplication or data degradation.
- Verified accuracy and validity of data entered in databases
- Entered client information into databases quickly and with minimal errors.
PRIVATE INVESTIGATOR
BRIGHTPOINT AFRICA
11.2010 - 10.2012
- Company investigation
- Staff investigation
- Attending to interrogate staff for missing parcels
- Data capture
PRIVATE INVESTIGATOR
PRO-SELECT INVESTIGATIONS
11.2010 - 05.2012
- Company investigation and staff investigation
- Writing reports of day to day running of companies
- Managing and coordinating customer complaints
- Attending to staff complaints and reports
- Supervising a staff compliment
- Data capture
- Attending to solve stolen goods from the warehouse
- Attending to interrogate staff for missing parcels
GENERAL MANAGER
LA-PIAZZA CAFÉ
06.2009 - 11.2010
- Placing kitchen orders
- Waiters supervisor
- Waiters daily cash up
- Opening and closing the shop
- Attending to customer complaints
SALES AGENT
EXACTLY MARKETING PVT LTD
12.2005 - 12.2008
- Telephone sales and counter sales
- Cold Calling
- Invoicing
- Stock control
- Merchandising
- Purchasing and supply
- Data capturer
- PUBLIC RELATIONS: attending to customer complaints
Education
Certificate - SUPERVISOR DEVELOPMENT PROGRAMME
RTT ACADEMY
JET PARK 04.2001 -
Skills
- MS Excel
- MS Word
- MS PowerPoint
- MS Access
- Internet
Operational efficiency
Warehouse operations
Cost reduction
Order fulfillment
Education
Advanced Level, Management of Business, National Certificate in Marketing Management, Marketing, Selling Skills, Business Communication, Business Law, I.T, National Strategic Studies
Computer Packages
- MS Excel
- MS Word
- MS PowerPoint
- MS Access
- Internet and E-mail
Personal Information
- Availability: AVAILABLE
- Visa Status: VALID WORK PERMIT
- Gender: Male
- Marital Status: TRADITIONALLY MARRIED
References
- Antionatte, HUMAN RESOURCES MANAGER, COURIER IT (JHB), 0727297888
- MR ADONESS SIZIBA, DIRECTOR-EXACTLY MARKETING, 078 308 0296
- MR KALLIE, DIRECTOR-PRO-SELECT INVESTIGATIONS, 076 314 3865
- MR MAHOMMED MUSSA, COURIER IT FLEET MANAGER, 084 033 0330,
Accomplishments
- Supervised team of 21 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Interests
Timeline
Outbound Operations Supervisor
COURIER IT
03.2020 - Current
DATA CAPTURER
COURIER IT
06.2012 - 03.2020
PRIVATE INVESTIGATOR
BRIGHTPOINT AFRICA
11.2010 - 10.2012
PRIVATE INVESTIGATOR
PRO-SELECT INVESTIGATIONS
11.2010 - 05.2012
GENERAL MANAGER
LA-PIAZZA CAFÉ
06.2009 - 11.2010
SALES AGENT
EXACTLY MARKETING PVT LTD
12.2005 - 12.2008
Certificate - SUPERVISOR DEVELOPMENT PROGRAMME
RTT ACADEMY
04.2001 -
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