Billy Katekwe
Norken Park,Kempton Park
Summary
Upbeat Trainer accomplished in developing and delivering engaging training programmes. Works with diverse learners to support comprehension and skill development. Provides helpful feedback to improve performance and meet learning objectives.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Instructor
Impactful Specialist Solutions
Randburg, Gauteng
10.2024 - Current
- Facilitated, and Assessed Business Analysis
- Assessed students' progress, providing constructive feedback for improvement.
- Implemented curriculum changes to maximise student engagement.
- Prepared comprehensive lesson plans with well-defined objectives and outcomes.
- Fostered a positive learning environment with consistent classroom management techniques.
- Managed all aspects of course administration, ensuring smooth class operations.
- Cultivated relationships with peers, fostering professional development.
System administrator
Caretouch UK
Haywards Heath, West Sussex
12.2022 - 08.2024
- Troubleshot hardware issues to prevent downtime in operations.
- Developed disaster recovery plans for business continuity assurance in emergencies.
- Installed new servers for improved data management.
- Enhanced system performance by implementing regular software updates.
- Managed user accounts including password resets and access level changes-enhancing overall security.
ICT Instructor
Altron People Solutions (Impactful Specialist
Solutions) , Gauteng
09.2018 - 11.2022
- Training Microsoft Office applications: Excel, Word, PowerPoint, Outlook, Access, SharePoint
- Identified information technology training needs and requirements for learners.
- Monitored learners' progress throughout course, providing or signposting additional support where appropriate.
- Created easy-to-understand training materials tailored to different audiences.
- Delivered online tutorials and workshops to facilitate remote learning.
- Stayed up-to-date on technology trends, advances in software and product version releases to guarantee relevancy of training materials.
- Fostered positive rapport with service users and cultivated inclusive and welcoming learning environments.
ICT Instructor and Assessor
Bytes People Solutions (Career Campus)
Midrand, Gauteng
05.2016 - 08.2018
- Facilitating and assessing: Systems Support, Technical Support, Systems Development, End-user Computing, Business Analysis Support Practice (Level 5), Business Analysis (Level 6)
- Reported on student performance, providing tailored advice and feedback.
- Monitored learners' progress throughout course, providing or signposting additional support where appropriate.
- Created easy-to-understand training materials tailored to different audiences.
- Evaluated and assessed training quality and effectiveness to continuously improve programmes.
- Stayed up-to-date on technology trends, advances in software and product version releases to guarantee relevancy of training materials.
- Assessed needs and capabilities of different types of service users to determine teaching style and session content.
Freelance facilitator/ Tutor
Independent Facilitator
Pretoria, Gauteng
09.2014 - 04.2016
- UNISA Modules, Systems Development, Technical Support, Systems Support, A+, N+, End User Computing, External assessor(Conducting outcome Based Assessment): Technical Support, Systems Support, End User Computing, Basic Computer skill (Word,Excel,Powerpoint,Outlook)
- Organised and prepared materials for session delivery.
- Planned sessions following programme requirements and determined ways to deliver sessions to meet participant needs.
- Used diverse teaching materials and motivational approaches to reduce learning gaps within student instruction.
Facilitator and Assessor
MSC Business College (Pretoria)
Pretoria, Gauteng
02.2009 - 08.2014
- Facilitating subjects like Programming (Visual Basic), Technical Support, Systems Development and Support, Website development (FrontPage and SharePoint), Upgrading a PC, IT Concepts, Business Information Systems, Business Communication, Enhanced Computer Technician (Hardware and Software)- A+, N+, Microsoft Office Packages.
- Making sure that hardware and software is running properly, Responsible for researching, planning, and recommending software and systems choices to meet the College's requirements.
- Planned sessions following programme requirements and determined ways to deliver sessions to meet participant needs.
- Facilitated group and one-to-one teachings with targeted curriculum programmes.
- Organised and prepared materials for session delivery.
- Used diverse teaching materials and motivational approaches to reduce learning gaps within student instruction.
Head of Department & Webmaster
ILSA Independent College
01.2006 - 01.2008
- Webmaster for the ILSA College, Allocating of resources, Leader, spokesman, monitor, liaison, and entrepreneur, Providing support and consultative services to the end-user community in response to service requests, Participate in the resolution of service requests from end users, Maintaining the content and operational status of a Web server, Making sure that the Web server hardware and software is running properly, Designing the Web site, Creating and updating Web pages, Replying to user feedback, Monitoring traffic through the site, Research, evaluate, and make recommendations concerning new third-party products or industry trends which are related to data center operations and the impact of using such products to meet the College's needs and requirements
Lecturer and Administrator
ILSA Independent College
01.2003 - 01.2006
- Implemented computer training course for ILSA College staff - promoting efficiency, Implemented training courses for adult students-fundraising for the computer department, Taught Data communications, Computer architecture, Information Systems, Introduction to Programming ( Pascal, COBOL and BASIC), Taught International Computer Driving License to the ILSA College Students and corporate world, Implemented automated ICDL exams, Administered the ICDL automated system, Implemented automated ICDL exams, Troubleshooting network problems, Creating user accounts, Installation of the Server, Creating and managing user accounts, Installation of new hardware, Installation and implementation of new software
Education
National Diploma in Computer Studies -
Kwekwe Polytechnical College
BTech IT Technical applications - Computer Science
Tshwane University of Technology
Pretoria, Gauteng 07.2017 -
Skills
- Confident communicator
- Training and Development
- Online-based education
- Learning management systems (LMS) proficiency
Certification
- Microsoft Office Specialist
- Excel 2016
- Word 2016
- PowerPoint 2016
Languages
English
Fluent
Timeline
Senior Instructor
Impactful Specialist Solutions
10.2024 - Current
System administrator
Caretouch UK
12.2022 - 08.2024
ICT Instructor
Altron People Solutions (Impactful Specialist
09.2018 - 11.2022
BTech IT Technical applications - Computer Science
Tshwane University of Technology
07.2017 -
ICT Instructor and Assessor
Bytes People Solutions (Career Campus)
05.2016 - 08.2018
Freelance facilitator/ Tutor
Independent Facilitator
09.2014 - 04.2016
Facilitator and Assessor
MSC Business College (Pretoria)
02.2009 - 08.2014
Head of Department & Webmaster
ILSA Independent College
01.2006 - 01.2008
Lecturer and Administrator
ILSA Independent College
01.2003 - 01.2006
National Diploma in Computer Studies -
Kwekwe Polytechnical College
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