An experienced and reliable leader with 20+ years of experience in the Contract logistics (Warehouse Solutions), Freight Forwarding, Transport and Distribution and Supply Chain industry. Proven work experience in Managing all aspects of a company as well as Successfully building and managing a diverse group of employees. With a strong record of achieving company growth projections and targets and managing operations as well as being a strong leader with a pragmatic approach to getting the best out of company talent and resources. Strong focus on building and nurturing trust with teams, customers, and external suppliers.
Overview
23
23
years of professional experience
2
2
Languages
Work History
Head of Business Development - Warehouse Solutions
Rhenus Logistics
07.2024 - Current
Presented progress reports to executive leadership, sharing insights on performance metrics and growth indicators.
Aligned departmental objectives with company-wide goals, ensuring a cohesive approach towards growth.
Strengthened client relationships through consistent communication and timely resolution of issues.
Managed cross-functional teams to drive successful project completion and achieve organizational goals.
Expanded company presence in new markets by identifying opportunities and establishing partnerships.
Implemented sales strategies, leading to increased market share and overall growth.
Negotiated contracts with vendors for optimal pricing, improving profit margins across the organization.
Secured high-level collaborations with industry partners for mutually beneficial outcomes.
Spearheaded customer acquisition strategies, successfully onboarding numerous new clients.
Contributed to product development efforts by providing valuable input on customer needs and preferences.
Established and maintained highly effective relationships with clients and industry partners to drive growth.
Negotiated client contracts and agreements to cultivate profitable business transactions.
Communicated directly with customers and partners to build strong business networks and relationships.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Developed compelling presentation decks to gain approval for ideas and communicate results.
Managed accounts to retain existing relationships and grow share of business.
Managing Director
Decide Functional- Digital Labour Broking, Functional Outsourcing and SC Consulting Services
03.2020 - 06.2024
Create and report on business Plans/Strategy, monitoring its efficacy and progress.
Manage resources, including the attracting, hiring and retention of personnel.
Ensure employees move in the same strategic direction to achieve its mission.
Remain close to all stakeholders, staff, clients, key-decision makers and external service suppliers.
Research and implement new initiatives to drive revenue, lower operating costs while maintain quality products that are competitive, all while delivery excellent customer support.
Continuous monitoring of the annual budget and ensure that revenue/sales targets are met.
Manage and report on the effective implementation of a marketing strategy to maintain market relevance and promote products and services to increase sales.
Manage key personnel, clients and service providers.
Maintain the quality of products, services, customer support and level of service in line with service level agreements and other retention strategies.
Promote the wellness of staff and implementing policies in line with labour legislation and health and safety guidelines to create a diverse and positive working environment.
Preparation of annual reports and attending/presenting at board meetings.
Head of Contract Logistics, Overland and Procurement
Kuehne+Nagel
03.2015 - 03.2020
Directly managing a staff complement of 7.
Secure Chain Station lead
Overland Pharma Station lead
Overland/Contract Logistics Business Unit Head
Developing organisational growth in new business and product.
Ensure customer expectations are met relative to operational solutions, timeline, costs and results.
Build relationships with key contacts within customer organization to understand opportunities for Kuehne+Nagel Overland to create value.
Identify new product opportunities and creative solutions to fulfil customer needs eg. Aid and Relief, Industrial, Pharma and cross border.
Delivering on the Overland budget commitment to ensure an on-going profitable business unit.
Managing costs and productivity within the branch to ensure that operating efficiency and effectiveness are met.
Ensuring compliance to internal and external controls and other KPI’s set at global and local level to ensure adherence to Standard Operating Procedures (SOP’s).
Managing people’s performance and growth to create a sustainable business environment.
Procurement
Responsible for activities of sourcing and purchasing of all products and service for Kuehne+Nagel branches, including trade expenses and transport services.
Drive cost reduction initiatives to reduce trade expenses and direct expenses.
To adhere to supplier and service provider criteria as required by the procurement policy.
Contract Management
General Manager – Airfreight, Sea-Freight, Roadfreight Landside Operations
UTi
06.2011 - 03.2015
Directly managing a staff complement of 7.
Warehouse, Transport, Compliance and Security:
Developing organisational growth and delivering on our promises to our clients.
Analysing productivity for the business unit that will enable us to sweat our resources.
Managing project implementation in all areas (IT, Operations and Finance) to ensure smooth evolution of business.
Planning and forecasting all staff and equipment needs to sustain service levels.
Delivering on the Branch’s budget commitment to ensure an on-going profitable business unit.
Managing costs and productivity within the branch to ensure that operating efficiency and effectiveness are met.
Ensuring compliance to internal and external controls and other KPI’s set at global and local level to ensure adherence to Standard Operating Procedures (SOP’s).
Identifying opportunities and risks within the business that may impact the business environment and ability to deliver on stakeholder commitments.
Managing people’s performance and growth to create a sustainable business environment.
Export Operations Manager - Landside
UTi
05.2009 - 06.2011
Directly managing a staff complement of 5.
Warehouse Operations:
Developing organisational growth and delivering on our promises to our clients.
Analysing productivity for the business unit that will enable us to sweat our resources.
Managing project implementation in all areas (IT, Operations and Finance) to ensure smooth evolution of business.
Planning and forecasting all staff and equipment needs to sustain service levels.
Delivering on the Branch’s budget commitment to ensure an on-going profitable business unit.
Managing costs and productivity within the branch to ensure that operating efficiency and effectiveness are met.
Ensuring compliance to internal and external controls and other KPI’s set at global and local level to ensure adherence to Standard Operating Procedures (SOP’s).
Identifying opportunities and risks within the business that may impact the business environment and ability to deliver on stakeholder commitments.
Managing people’s performance and growth to create a sustainable business environment.
Import Operations Manager - Landside
UTi
08.2008 - 05.2009
Directly managing a staff complement of 7.
Warehouse Operations:
Developing organisational growth in delivering on our promises to our clients.
Analysing productivity for the business unit that will enable us to sweat our resources.
Managing project implementation in all areas (IT, Operations and Finance) to ensure smooth evolution of business.
Planning and forecasting all staff and equipment needs to sustain service levels.
Delivering on the Branch’s budget commitment to ensure an on-going profitable business unit.
Managing costs and productivity within the branch to ensure that operating efficiency and effectiveness are met.
Ensuring compliance to internal and external controls and other KPI’s set at global and local level to ensure adherence to Standard Operating Procedures (SOP’s).
Identifying opportunities and risks within the business that may impact the business environment and ability to deliver on stakeholder commitments.
Managing people’s performance and growth to create a sustainable business environment.
Domestic Transport Manager - Landside
UTi
03.2006 - 08.2008
Directly managing a staff complement of 7.
Transport Operations:
Managing the Domestic Transport team - Coaching, career pathing and quarterly reviews.
Managing and delivering for both internal and external client commitments.
Cost and revenue management.
Developing and managing compliance to operational SOP’s and KPI’s.
Delivering departmental budget targets.
Preparing budgets.
Attending supplier and client meetings.
Coastal Supervisor - Landside
UTi
01.2005 - 01.2006
Transport Controller - Landside
UTi
01.2005 - 2005
Drawing Controller - Landside
UTi
01.2003 - 01.2005
Education
Bachelors of Commerce And Entrepreneurship - Commerce And Entrepreneurship
Mancosa
04.2001 -
CSCP- Certified Supply Chain Professional - Supply Chain Management
SAPICS/ASCM
01.2022
National Diploma - Transportation Management
University of Johannesburg
01.2008
Core First Line Management Diploma - undefined
DYNA Training
01.2005
Skills
Microsoft Office (Word, Excel, PowerPoint)
MS Visio
Smart Draw
MS Dynamics
CargoWise
Navision
Oracle
Winfreight
SUGAR CRM
References
Available on request.
Training
Kuehne Nagel Leadership Program 1-3 / 2018-2019
Secure Chain Station Lead- Secure Chain Training
Overland Pharma Chain Station Lead- GXP Training
Change Management / 2012
Performance Management / 2012
Legal Responsibility and Accountability / 2009
IR Training / 2011
IR Training / 2008
MS Excel 2000 / 2004
Cargo 1 / 2004
DGR Regulations / 2004
Excel Expert / 2004
MS Excel / 2003
Key Strengths
Focus on accuracy and attention to detail.
Self-motivated with high personal drive.
A critical thinker - strong analytical skills; accurate and probing.
Dedicated, hardworking and honest.
Creative, pro-active, and innovative.
Well-organised, good planner and time manager.
Operational / business plan formulation.
Successful track record in making significant contributions to business growth.
Strong business vision and strategic acumen.
Effective judgement and decision-making skills.
Results-driven approach to achieving tasks and objectives.
An inspiring leader with the ability to think laterally, provide solutions and exercise independent judgment in the resolution of problems.
Timeline
Head of Business Development - Warehouse Solutions
Rhenus Logistics
07.2024 - Current
Managing Director
Decide Functional- Digital Labour Broking, Functional Outsourcing and SC Consulting Services
03.2020 - 06.2024
Head of Contract Logistics, Overland and Procurement
Kuehne+Nagel
03.2015 - 03.2020
General Manager – Airfreight, Sea-Freight, Roadfreight Landside Operations
UTi
06.2011 - 03.2015
Export Operations Manager - Landside
UTi
05.2009 - 06.2011
Import Operations Manager - Landside
UTi
08.2008 - 05.2009
Domestic Transport Manager - Landside
UTi
03.2006 - 08.2008
Coastal Supervisor - Landside
UTi
01.2005 - 01.2006
Transport Controller - Landside
UTi
01.2005 - 2005
Drawing Controller - Landside
UTi
01.2003 - 01.2005
Bachelors of Commerce And Entrepreneurship - Commerce And Entrepreneurship
Mancosa
04.2001 -
Core First Line Management Diploma - undefined
DYNA Training
CSCP- Certified Supply Chain Professional - Supply Chain Management
Travel Manager at Flight Centre Travel Group (Independent Consultant with Flight Centre Associates)Travel Manager at Flight Centre Travel Group (Independent Consultant with Flight Centre Associates)
Substitute Teacher, Grade 4 and 5 Social Sciences at Kingdom Preparatory SchoolSubstitute Teacher, Grade 4 and 5 Social Sciences at Kingdom Preparatory School