Billie-Leigh Solomons
Senior Controller
Hanover Park
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Senior Logistics Coordinator
Pingo
08.2020 - Current
- Senior Controller since Dec 2024
-Driver attendance reporting.
-Every 30mins pull and add actual driver headcount.
-On the hour – post headcount over and under to Tim & -Brendon.
-Ensure all stores are linked to Controllers / Regions / -Teams Etc.
-Report stores not getting all clears in time (at day end).
-Exception management.
-Fifo reporting.
-Fielding Car Track calls.
-Fielding ER24 calls.
-Assist with day-end store handover and management (when required).
-Training of staff as and when TLs require focused support.
Inbound Call Agent
WNS
12.2019 - 07.2020
- Checking customer meter reads
- Making sure the account is paid to date
- Assisting customers with making payments
- Ensure that the customer is aware of any outstanding payments on the account
- Reason for leaving: looking for better opportunities
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Education
Matric - English First Language, Afrikaans Second Language, Mathematics Literacy, History, Tourism, Computer Application Technology, Life Orientation
Groenvlei Secondary School
01.2013 - 12.2017
Skills
- Problem-solving
- MS office
- Data entry
- Adaptability and flexibility
- Multitasking and organization
Health
Good
Personal Information
- ID Number: 9903280037082
- Gender: Female
- Marital Status: Single
Dependants
None
Timeline
Senior Logistics Coordinator
Pingo
08.2020 - Current
Inbound Call Agent
WNS
12.2019 - 07.2020
Matric - English First Language, Afrikaans Second Language, Mathematics Literacy, History, Tourism, Computer Application Technology, Life Orientation
Groenvlei Secondary School
01.2013 - 12.2017
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