Bianca Mashile
Mikah
Tzaneen,Limpopo
Summary
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Personable Admin Clerk with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping.
Overview
17
17
years of professional experience
9
9
years of post-secondary education
5
5
Languages
Work History
Administrative Clerk
Greater Tzaneen Municipality
4 2011 - Current
- Performing general office administration to ensure effective and efficient administrative services
- Performing typing services to ensure completion of documents needed to be typed
- Administering internal and external correspondence to ensure effective conveying of information
- Provide administration functions on Council and Municipal Rental Tribunal
- Managing calendar for Manager and organize meetings
- Performing meeting administration between Manager Land and Human Settlements Division, and those directly reporting to manager and external stakeholders to ensure effective administrative service
- Performing secretarial functions to provide effective and efficient service to mentioned parties
- Performing reception activities to ensure friendly greeting of Community and directing them to relevant persons
- Creating, organize, and maintaining electronic and other filing systems of typed documentation for referral purposes and controlling access to it
- Performing meeting Admin by Booking Venue and preparing Agenda and distribution before meetings
- Compiling monthly Divisional minutes
- Reminder of meeting to Councillors, stakeholders, and Developers telephonically
- Compiling and keeping record of monthly reports from Land and Human Settlements Division
- Buying Stationery for Division and distribution
- Providing Head of Division with progress on instruction given
- Attending enquiries from Public and Councillors.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods
- Coordinated and scheduled meetings and appointments
- Collaborated with cross-functional teams to develop process improvements that enhanced workflow within office environment
- Arranged meetings and appointments and updated records to assist management
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Personal Assistant
Nchebeko Skills Consultancy
01.2010 - 03.2011
- Reading, monitoring, and responding to CEO's email
- Answering calls and liaising with clients competently
- Preliminary drafting of correspondence on CEO's behalf
- Delegating work in CEO's absence
- Diary management
- Planning and organizing meetings
- Organizing complex travel
- Taking action points and writing minutes
- Preparing papers for meetings
- Taking dictation
- Planning and organizing events
- Improving office systems
- Preparing presentations
- Managing and reviewing filing and office systems
- Typing
- Sourcing and ordering stationery and office equipment
- Managing ad hoc projects.
- Developed relationships with key stakeholders, fostering trust and rapport within the network of contacts
- Increased efficiency in administrative processes by implementing new organizational systems and tools
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly
- Maintained entire family's schedule and organized events
- Handled incoming mail, bills and invoices and completed appropriate actions
- Improved time management of the executive through effective prioritization and organization of tasks
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Developed and maintained courteous and effective working relationships
- Organized and detail-oriented with a strong work ethic
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Administrative Officer
Nchebeko Skills Consultancy
08.2009 - 12.2009
- Answering and making telephone calls
- Sending and receiving faxes
- Receiving parcels from Department of Education
- Control reception dairy and record every event or calls received or made
- Advice and inform public together with learners on various courses
- Create inventory of all files in computer
- Ensure that daily reception report is typed and submitted to CEO's office
- Taking minutes during meetings
- Ensure meetings are effectively organized and minute.
- Scheduled office meetings and client appointments for staff teams
- Contributed to successful projects by providing essential administrative support and resource management
- Increased customer service success rates by quickly resolving issues
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse
- Followed detailed directions from management to complete daily paperwork and computer data entry
- Created, prepared, and delivered reports to various departments
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Promoted culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement
Typist
Megabyte Solutions
10.2007 - 04.2008
- Typing Documents for clients
- Operating photocopying machine
- Doing stock taking
- Maintain good relationship with customers and suppliers
- Doing daily sales
- Making calls and receiving calls from clients.
- Accurately typed 60 words per minute with no errors
- Increased overall office efficiency with proficient typing skills in various software programs
- Checked completed work for proper spelling, grammar, punctuation, and format
- Designed documents, brochures and contract bids in Adobe InDesign
- Facilitated smooth office operations by creating well-organized filing systems for paper and digital records
- Created and modified corporate documents and forms
- Demonstrated respect, friendliness and willingness to help wherever needed
- Demonstrated creativity and resourcefulness through the development of innovative solutions
- Identified issues, analyzed information and provided solutions to problems
Education
BBA - Public Administration
MANCOSA
Polokwane Branch 01.2016 - 12.2018
Some College (No Degree) -
Modjadji FET College
Ga-kgapane 06.2003 - 12.2003
Some College (No Degree) -
Ehlanzeni FET College
Acornhoek 01.2001 - 12.2001
High School Diploma -
Maripe High School
Acornhoek 01.1996 - 12.2000
Skills
Filing systems
undefinedCompetence Skills Experience
- Organised, analytical, pro-active, and motivated
- Problem solving, innovative thinking, working in a Team
- Understanding of legislations that govern government
- Handling enquiries and written concerns related to land and housing issues
- Good listener with great negotiation skills
- Efficient and fluent communicational skills and abilities
- Capable of handling various complex projects independently and efficiently
- Excellent verbal and written communication skills
- Capable of handling different work projects
- Skilled in handling the necessary planning activities and report writing
- Understanding of socio-economic, environmental, and cultural issues
- Experience in using Windeed searches, Housing Subsidy System (HSS), Action Assist, Collaborator, Sebata, Microsoft Word, Excel, PowerPoint, Publisher, and National Housing Need Register (NHNR)
- Knowledgeable in Standard Operation Procedure for Land and Human Settlements formulation, review, and implementation
- Provide support for the Rental Tribunal around Tzaneen area working together with provincial office
Mobility And Flexibility
Willing to relocate anywhere in South Africa and the World
Applicant Name
Biancah Mikah Mashile
Personal Information
- ID Number: 831112 0617 082
- Date of Birth: 11/12/83
- Gender: Female
- Nationality: South African
Number Of Dependents
3
References
- Mr WT Mabunda, Supervisor Land and Human Settlement, Greater Tzaneen Municipality, 082 433 2840 / (015) 307 8350
- Mrs K. Kgatla, Senior Administrator, Nchebeko Skills Consultancy, 078 212 2736 / (015) 328 3605
- Mr G. Zaba, Director, Megabyte Solutions, 071 108 7217
Disclaimer
I hereby declare that the above-mentioned information is correct and true as per my knowledge.
Timeline
BBA - Public Administration
MANCOSA
01.2016 - 12.2018
Personal Assistant
Nchebeko Skills Consultancy
01.2010 - 03.2011
Administrative Officer
Nchebeko Skills Consultancy
08.2009 - 12.2009
Typist
Megabyte Solutions
10.2007 - 04.2008
Some College (No Degree) -
Modjadji FET College
06.2003 - 12.2003
Some College (No Degree) -
Ehlanzeni FET College
01.2001 - 12.2001
High School Diploma -
Maripe High School
01.1996 - 12.2000
Administrative Clerk
Greater Tzaneen Municipality
4 2011 - Current
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