Bianca Vermaak
Entrepreneur/Designer
Krugersdorp
Summary
.Dedicated and results-oriented professional with a strong background in tutoring and educational support, seeking to transition into an administrative role. Skilled in organization, communication, and problem-solving, with proven experience managing schedules, coordinating resources, and supporting student success. Adept at fostering collaboration between teams, maintaining detailed records, and ensuring smooth day-to-day operations. Passionate about creating efficient systems to support organizational goals and enhance stakeholder satisfaction. Known for adaptability, attention to detail, and a proactive approach to challenges. Ready to bring strong leadership and organizational skills to a dynamic administrative team.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Owner/Designer
Dinatjie
Krugersdorp
03.2023 - Current
Tutor
El Roi Academy/Akademie
Krugersdorp
02.2020 - 02.2023
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Waiter/Assistant Manager
Cuppa Cafe
01.2018 - 12.2019
- Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
- Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
- Maintained a high level of product knowledge by consistently staying up-to-date on menu offerings and ingredients used in dishes.
- Reduced wait times with effective table management strategies, enhancing customer experience.
- Developed strong rapport with clientele through excellent interpersonal skills, fostering repeat business.
- Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
Diploma - Graphic Design
North West University Creativity Centre
Potchefstroom, South Africa 05.2018 - 10.2018
High School Diploma -
Monument High School
Krugersdorp 01.2011 - 12.2015
Skills
Time management
Lesson planning
Creative thinking
Active listening
Problem-solving skills
Records management
Patience and empathy
Progress reporting
Analytical thinking
Collaboration and teamwork
Relationship building
Adaptable nature
Timeline
Owner/Designer
Dinatjie
03.2023 - Current
Tutor
El Roi Academy/Akademie
02.2020 - 02.2023
Diploma - Graphic Design
North West University Creativity Centre
05.2018 - 10.2018
Waiter/Assistant Manager
Cuppa Cafe
01.2018 - 12.2019
High School Diploma -
Monument High School
01.2011 - 12.2015
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