BIANCA VAN TONDER
Senior Account Manager
MURRAYFIELD, PRETORIA
Summary
Track record managing key client relationships and driving account growth. Led cross-functional initiatives tied to measurable improvements in customer satisfaction and retention. Expertise in contract negotiation and strategic account planning for sustainable client value.
Overview
15
15
years of professional experience
Work History
Senior Account Manager
ALTUS STOOP
09.2014 - 10.2026
- KHAULEZA IT SOLUTIONS
- REFERENCE: ALTUS STOOP – 079 498 1483
- Managed key client portfolios, strengthening retention and expanding account value.
- Coordinated cross-functional teams to resolve customer issues and improve service delivery.
- Negotiated contract terms aligned with commercial targets and client requirements.
PERSONAL ASSISSTANT
TJAART VAN DER WALT
07.2012 - 02.2014
- TAU TONA MINING CC
- REFERENCE: TJAART VAN DER WALT – 0836554678
ADMIN MANAGER
JACQUES THERON
05.2011 - 07.2012
- THE OIL LABORATORY
- REFERENCE: JACQUES THERON – 0826634092
Skills
* Account management
* Customer rapport
* Sales quota achievement
* CRM software proficiency
* IT support
* Sales negotiations
* Business strategies
* Consultative selling
* Data-driven decision making
* Key account management
1. Professional Summary:
- Date of Birth: 1983-10-28
- Gender: Female
- Home Language: Afrikaans
- Other Languages: English
- Driving License: Code 08
- Marital Status: Single
- Dependents: None
- Drivers License: Code 08
- Criminal Offense: No
- Health: Excellent
2. Education:
- Secondary Education: GRADE 12
- Subjects:
- Afrikaans
- English
- Geography
- Typing
- Computer Study
- Hotel & Catering
- Microsoft & Pastel Level 1
- IBM system storage strategy solutions.
- NSE. 1,2 & 3 Associate
- CPSP - Certified Professional Sales Person
Timeline
Senior Account Manager
ALTUS STOOP
09.2014 - 10.2026
PERSONAL ASSISSTANT
TJAART VAN DER WALT
07.2012 - 02.2014
ADMIN MANAGER
JACQUES THERON
05.2011 - 07.2012