Bianca Oosthuizen
Administration
Pretoria,GP
Summary
Highly experienced and collaborative professional with a proven track record of meeting needs, improving processes, and exceeding requirements in team environments. Diligent work ethic, strong communication abilities, and exceptional task prioritization skills. Adept at fostering effective collaboration and driving successful outcomes.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Administrative Clerk
Gauteng Electrical Solutions
09.2024 - Current
- Perform monthly reconciliations on City of Tshwane utility statements to ensure accuracy and sufficient funding for electricity payments.
- Identify and resolve discrepancies in reconciliation data, including correcting spreadsheet formulas and verifying transactional entries.
- Maintain and update Google Spreadsheets with accurate financial data to support timely payments and audit readiness.
- Process and execute payments for municipal accounts, ensuring compliance with internal financial controls and deadlines.
- Manage water usage billing for select buildings by capturing actual meter readings, calculating consumption, generating invoices, and ensuring timely payment follow-ups.
- Provide after-hours support during standby shifts until 21:00, assisting clients with urgent queries and troubleshooting technical or administrative issues to ensure prompt resolution and service continuity.
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Boosted department efficiency with timely completion of assigned tasks.
- Processed and prepared documents such as business or government forms and expense reports.
- Assisted in budget preparation, gathered necessary documentation and performed initial analysis to support financial planning.
- Acted as a rental agent for a 4-month period, managing tenant communication, rental collections, lease documentation, and general property administration on behalf of the property owner.
Service Advisor & PA
Mechanical Crew
04.2024 - 09.2024
- Participated in continuous professional development activities to stay current with industry trends and enhance expertise.
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
- Building & maintaining client relationships
- Stock taking & buying necessary stock
- Answering & resolving queries on vehicles
- Booking of client vehicle for service
- Using Evolv for Invoices & quotes, handling payments
- Pick up & delivering of client vehicles
- Reception & related admin work
Financial Administrator/ Debtors Clerk
APA Ambulance Service
08.2023 - 03.2024
- Maintained an organized filing system for all financial documents, ensuring easy access during audits or other reviews as needed.
- Developed monthly financial statements that provided valuable insights into company performance, leading to informed decision-making by management.
- Recording of invoices and notes
- Collect and prepare documentation
- Submit claims to Road Accident Fund & Compensation Fund
- Monitoring of account payments
- Process accounts & incoming payments
- Renewal of company vehicle licenses
- Stock take
- Ordering of supplies
Admin assistant
Gym Company
06.2023 - 08.2023
- Check membership before confirming on the system
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Audit of all contracts and receipt books
- Answering of phone
- Docking of membership contract
- Risk management
- Completing HR related documentation
- Member generating of reports
- Generating sales figures
Reception and Admin
Gold Reef Cleaning and Maintenance Solutions
06.2019 - 07.2023
- Managing transport of employees
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Answering of phone
- Purchase of stock and cleaning materials
- Managing the reception and filling
- Inspection before and after work
- Cleaning company
Personal assistant
Lunet Botha
01.2018 - 03.2021
- Managing of reception
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Admin duties and filling
- Answering of phone
- Take deliveries to the correct destination
- Purchase of stock & stationary
- Typing of documents
- Personal assistant
Education
Leadership
Unite180 Unite School of Ministry
Pretoria12-2026
Financial Analysis
Udemy
Pretoria09-2025
Advanced Google Sheets Course
Udemy
Pretoria09-2025
Skills
Filing systems
Daily reporting
Documentation and recordkeeping
Problem-solving
Database entry
Billing and invoicing
Verbal and written communication
Customer follow-up
Microsoft Office Suite
Spreadsheet development
Attention to detail
Database administration
Personal Information
- Date of Birth: 01/26/04
- Nationality: South African
- Driving License: Code B
Qualifications
Metric (Completed 2022)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteImportant To Me
Career advancementWork-life balancePaid time offPersonal development programsPaid sick leaveCompany CultureLanguages
Afrikaans
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Interests
Reading
Self-Development
Hiking
Family time
Church
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Administrative Clerk
Gauteng Electrical Solutions
09.2024 - Current
Service Advisor & PA
Mechanical Crew
04.2024 - 09.2024
Financial Administrator/ Debtors Clerk
APA Ambulance Service
08.2023 - 03.2024
Admin assistant
Gym Company
06.2023 - 08.2023
Reception and Admin
Gold Reef Cleaning and Maintenance Solutions
06.2019 - 07.2023
Personal assistant
Lunet Botha
01.2018 - 03.2021
Leadership
Unite180 Unite School of Ministry
Financial Analysis
Udemy
Advanced Google Sheets Course
Udemy