Summary
Overview
Work History
Education
Skills
Timeline
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Bianca Meyer

Bianca Meyer

Restaurant manager
Knysna,WC

Summary

A hardworking and dedicated professional with ambitious and dynamic leadership qualities. A well-presented, confident communicator with experience across the hospitality sector. I value teamwork and I'm passionate about delivering excellent customer service.

Overview

11
11
years of professional experience

Work History

Restaurant Front of House Manager

Butterfly Blu Restaurant
11.2023 - 06.2025
  • Motivated staff to perform at peak efficiency and quality.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Performed cash handling activities and secured nightly bank deposits.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Resolved guests complaints while maintaining positive customer environment.
  • Coordinated with catering staff to deliver food services for special events and functions.

Restaurant Front of House Manager

Cattle Baron
11.2021 - 10.2023
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Performed cash handling activities and secured nightly bank deposits.
  • Coordinated with suppliers to establish timely delivery of food and beverage items.
  • Resolved guests complaints while maintaining positive customer environment.
  • Coordinated with catering staff to deliver food services for special events and functions.

Administrative Manager

Cattle Baron
05.2018 - 11.2021
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Developed and implemented improved filing systems for enhanced order and accuracy.
  • Updated reports, managed accounts, and generated reports for company database.

Restaurant Hostess

Cattle Baron
09.2016 - 10.2018
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.

Chef Intern

Diner R62 Restaurant
04.2016 - 10.2016
  • Signed for deliveries, checked items into inventory and stocked goods into proper locations.
  • Cleaned kitchen counters, refrigerators, and freezers.
  • Observed head chefs and how each prepared different specialties to gain knowledge in cooking techniques.
  • Checked expiration dates, rotated food, and removed any items that were no longer usable.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Managed opening and closing shift kitchen tasks.
  • Maintained food safety and sanitation standards.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Kept kitchen clean and organized by performing daily maintenance tasks.

Youth Coordinator

Social Development
01.2015 - 04.2016
  • Conducted assessments to determine types of services individuals required.
  • Created safe and positive environment conducive to learning and activities.
  • Kept program children safe and secure at all times with proactive monitoring strategies.
  • Supervised activities and events for large groups.

Cashier

U Save Shoprite
03.2014 - 10.2015
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.

Education

Certificate - Management Development Program

Cattle Baron Restaurant
Tsitsikamma

Matric - Grade12

McLachlan High
Joubertina

Certificate - Chef Course

Senden South Africa University
Port Alfred
08.2015

Skills

  • POS system operation
  • Team building
  • Staff supervision
  • Workflow planning

Timeline

Restaurant Front of House Manager

Butterfly Blu Restaurant
11.2023 - 06.2025

Restaurant Front of House Manager

Cattle Baron
11.2021 - 10.2023

Administrative Manager

Cattle Baron
05.2018 - 11.2021

Restaurant Hostess

Cattle Baron
09.2016 - 10.2018

Chef Intern

Diner R62 Restaurant
04.2016 - 10.2016

Youth Coordinator

Social Development
01.2015 - 04.2016

Cashier

U Save Shoprite
03.2014 - 10.2015

Certificate - Management Development Program

Cattle Baron Restaurant

Matric - Grade12

McLachlan High

Certificate - Chef Course

Senden South Africa University

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Bianca MeyerRestaurant manager