Bianca Jansen Van Vuuren

Assisted customers with selecting and purchasing products at the counter.

• Maintained cleanliness and organization of counter and display areas, ordered stock weekly, and addressed customer complaints and compliments.
• Managed the opening and closing of the butchery.
• Delivered products to customers on time, enhancing overall customer satisfaction.
• Directors-Jessica Kleynhans\Maxi Kleynhans 0568114252

• oDTrained new waitstaff on menu knowledge and customer service techniques.
• Provided ongoing feedback to improve service quality and efficiency.
• Conducted role-playing exercises to enhance communication skills among staff.
• Evaluated trainee performance and made recommendations for improvement.
• Provided guidance to new waiters in learning the menu items and their ingredients.
• Monitored compliance with sanitation regulations while maintaining a safe working environment for all employees.
• Explained various techniques used in handling large groups of customers efficiently.
• Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
• Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
• Assessed trainee progress through practical and written tests, adjusting training approach for individual learning styles.
• Maintained records of training attendance, progress reports, and certification statuses for all server trainees.
• Counted inventory stock levels and placed orders to maintain supply.

Also handling Head office complaints and compliments.Doing foodcost. Operator-Giepie Van Dyk 0568177013