Bianca Gerber

• Maintained daily report documents, memos and invoices.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Created and updated records and files to maintain document compliance.
• Answered multi-line phone system and enthusiastically greeted callers.

• Responsibilities Include
• Assisting the teacher in preparing instructional materials and setting up equipment for lessons.
• Providing one-on-one support to students who need additional help with assignments or understanding concepts.
• Supervising students during activities, ensuring their safety and maintaining a conducive learning environment.
• Assisted in lessons, curriculum and homework planning.
• Worked with teachers to design lesson plans and coordinate activities for classes.
• Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
• Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
• Assisted in implementation of new learning tools, systems and materials.

• Attended meetings, took notes and tracked action items.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.

• Maintained filing system and organized customer documents for easy retrieval of information.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
• Invoicing and follow-up on payments

• Answered incoming calls, directing clients to individuals addressing specific needs.
• Handled complaints and questions, and re-directed calls to other team members.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
• Kept reception area clean and neat to give visitors positive first impression.
• Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
• Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
• Issue invoices and follow up on payments

• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.

• Welcoming guests, taking orders, serving food and drinks, providing attentive customer service, and handling payments
• Stock taking
• Handling customer complaints

I worked part time as a waitron while working as a pharmacy assistant during the day.