BIANCA DU PREEZ

• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
• Utilized CRM software to manage client information, track leads, and monitor sales progress.
• Cultivated deep understanding of product features to answer questions and overcome objections.
• Increased market penetration with introduction of innovative sales tactics.
• Streamlined sales process, reducing time from lead to close.
• Led training sessions for new sales representatives, enhancing team expertise and performance.
• Enhanced customer satisfaction by providing comprehensive product demonstrations.
• Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
• Exceeded sales targets through effective planning and goal setting.
• Served customers with knowledgeable, friendly support at every stage.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Informed customers of promotions to increase sales productivity and volume.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Contributed to team objectives in fast-paced environment.
• Presented professional image consistent with company's brand values.
• Kept detailed records of daily activities through online customer database.
• Attended monthly sales meetings and quarterly sales trainings.
• Contributed to event marketing, sales and brand promotion.
• Reached and exceeded given KPI's.
• Developed, maintained and utilized diverse client base.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Increased sales revenue by identifying and targeting high-potential accounts.

Device & Product House training completed:

• Diolaze (810/755nm , 810 nm & 810/1064nm).
• VLaze (Nd Yag 1064 Nm).
• Fractora (RF Based Micro-Needling).
• Lumecca (IPL 515nm & 580nm).
• Forma (Bi-Polar Radio Frequency).
• Forma Plus (Bi-Polar Radio Frequency).
• Body Fx (Vacuum assisting Bi-polar RF- body Tightening).
• Mini Fx (Vacuum assisting RF - small & submental Tightening).
• Votiva (Intimate Wellness).
• Morpheus 8 (Radio Frequency Based Micro-Needling to depths of 8 mm).
• Clarity II - 755nm/ 1064nm Dual solid state laser.
• Solari- IPL with various filters (540nm-1064nm)
• EC02 - CO2 device.
• Healite II- LED Therapy (830; 633; 415 nm).
• Hollywood Spectra Tattoo removal device (532/1064nm).
• Dermav Vascular Laser (532/1064 nm).
• SkinPen Medical Micro-needling device.
• Dermafrac (Microderm- abrasion, Serum Infused Microchanelling, ; LED therapy 3 colours RED, BLUE & AMBER).
• Dermagenesis -Crysal & Crysal free Microdermabrasion.
• DermaPeel - Crystal Free Microderm-abrasion.
• U-Box (Korust).
• HIFU (High Intensity Focused Ultrasound).
• Z-Wave (Shockwave therapy).
• Cryo mini & Cryo 6 (Air Cooler).
• IS Clinical (Innovative Skin).
• Fire & Ice Peels.
• Prodidgy Peel Systems.
• Medical Grade Facials.
• SkinGenuity (Growth Factors & Stem Cell Technologies).
• Hair Restoration Growth Factor Complex.
• Xxtra Lash - Eyelash growth enhancers.
• Vaginal Rejuvenation Growth Factor Complex.
• Silderm Strechmark treatment.
• Silderm Scar revision serum.

Sales & Clinical Educator duties:

• Generated additional sales opportunities with upselling and cross-selling techniques.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Utilized CRM software to manage client information, track leads, and monitor sales progress.
• Identified and tapped into new markets, significantly expanding customer base.
• Streamlined sales process, reducing time from lead to close.
• Cultivated deep understanding of product features to answer questions and overcome objections.
• Led training sessions for new sales representatives, enhancing team expertise and performance.
• Participated in trade shows and conferences to network and generate leads.
• Utilized social media platforms to engage with potential customers and build brand awareness.
• Enhanced customer satisfaction by providing comprehensive product demonstrations.
• Managed portfolio of high-value accounts, ensuring they received exceptional service.
• Set and achieved company defined sales goals.
• Negotiated prices, terms of sales and service agreements.
• Informed customers of promotions to increase sales productivity and volume.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Reach Monthly KPI's effectively.
• Recorded accurate and efficient records in customer database.
• Assisted Marketing department with content creation.
• Serviced & expanded my portfolio calling on Dermatologist, General Practitioners, Gynecologist, Aesthetic GP's, Dentist & Plastic Surgeons.
• Facilitate Training to upskill my customer base with necessary knowledge and skill set.
• Supported customers by doing "hand hold" sessions before they purchased devices.
• Always reading newest clinical studies and familiarizing myself with new methods and techniques.

• Preforming treatments
• Chemical Peels (iS Clinical)
• Microdermabrasion
• Medical Micro-needling (Acne Scarring, Hair Restoration Therapy, Stretch Marks & other skin irregularities)
• Laser Therapy (Lumecca- Intense Pulsed Light 580 nm ; Clarity || - Laser Hair Reduction 755nm Alexandrite , Yag laser 1064nm Nd:, Fraxel Dual 1550 nm ; Vbeam 595nm PDL)
• Specialized treatments (Morpheus 8 - Radio Frequency based Micro-Needling up to 7mm deep; Zeltiq Coolscultping)
• Daily operations: Invoice & Payment receipts using Eminance
• Senior Therapist
• Post treatment Follow up emails
• Making appointments
• Organizing Medical Consent forms & indemnity forms
• Creating medial folders
• Data capturing
• Professional stock take
• Target tracking
• Retail stock take
• Merchandizing
• Filing
• Mentor & train junior therapist
• Rebooking medical reviews
• Managing my own diary
• Reception duties - answering phone & greeting patients
• Attending to email inquiries
• Monitoring Scripts between Dr's and patients

• Organizer of brand activation campaigns.
• Daily social media marketing. (Instagram, Facebook & Linked in)
• Setting up annual marketing schedule.
• Setting up meetings & Presentations for potential clients.
• Sales reports to suppliers.
• Newsletter outlays.
• Exhibits at conferences.
• Analyzed sales data regularly to identify trends, adjusting inventory and marketing strategies accordingly.
• Collaborated with sales teams to develop integrated marketing plans that aligned with revenue goals.
• Supported sales team by creating marketing materials such as presentations, one-pagers, and case studies showcasing product features and benefits.
• Collaborated with marketing teams to create impactful promotional materials for telesales efforts.
• Generated leads for sales teams through targeted email marketing and social media engagement.
• Coordinated email marketing campaigns to drive online traffic and increase digital sales conversions.
• Monitored market trends to identify new sales opportunities and inform future marketing strategies.
• Assessed sales data to identify trends and adjust marketing strategies accordingly for improved revenue growth.
• Created marketing materials to grow sales of individual products.

• Preforming treatments
• Chemical Peels (Dermaquest, Mesosthetics
• PH Formula
• Dr K, Greenpeel; iS Clinical)
• Medical Micro-needling (Acne Scarring, Hair Restoration Therapy, Stretch Marks & other skin irregularities)
• Laser Therapy (Venus Concept - IPL, Body Contouring, Venus Versa)
• Aesthetic Dr Assistance: Botox, Fillers, Skin boosters, Cicarelli
• Trained Retail Range: Neostrata, Dr K, Dermaquest, Heliocare, Endocare, Dr Schrammeck, iS Clinical, Lamelle, PH Formula, NAD Complex, Medical Emporium
• Daily operations: Invoice & Payment receipts
• Senior Therapist
• Post treatment Follow up emails
• Making appointments
• Organizing Medical Consent forms & indemnity forms
• Creating medial folders
• Data capturing
• Back bar stock take
• Target tracking
• Retail stock take
• Merchandizing
• Filing
• Mentor & train junior therapist
• Rebooking medical reviews & own diary
• Reception duties - answering phone & greeting patients
• Attending to email inquiries
• Referral letters & Sending Scripts

• Preforming treatments
• Chemical Peels (Neostata & Skin Ceuticals)
• Medical Micro-needling (Acne Scarring, Hair Restoration Therapy, Stretch Marks & other skin irregularities)
• Laser Therapy (Lumecca- Intense Pulsed Light 580 nm & Diolaze- Laser Hair Reduction 810nm Diode, 755nm Alexandrite , 1064nm Nd:Yag laser, Fraxel Dual 1550 & 1927 nm)
• Specialized treatments (Morpheus 8 - Radio Frequency based Micro-Needling up to 4mm deep)
• Dermatology Assistance: Punch Biopsies, Excisions, Botox, Fillers, Skin boosters, Fraxel Dual, Electrocautery, Cryo Therapy
• Trained Retail Range: Neostrata, EstheDerm, Skin Ceuticals, Heliocare, Endocare, Bioderma, La Roche Possay, Mustela, Optiphi
• Daily operations: Invoice & Payment receipts using MedeMass
• Senior Therapist
• Post treatment Follow up emails
• Making appointments
• Organizing Medical Consent forms & indemnity forms
• Creating medial folders
• Data capturing
• Back bar stock take
• Target tracking
• Retail stock take
• Merchandizing
• Filing
• Mentor & train junior therapist
• Rebooking medical reviews & own diary
• Reception duties - answering phone & greeting patients
• Attending to email inquiries
• Referral letters & Sending Scripts

• Daily managing of 12 staff members (2 branches)
• Daily management of bookings
• HR management- Contracts & Personal Particulars of staff members, Acknowledgment of Debt, Non Disclosure agreements, Warning letters, Key Performance indicators
• Recruitment
• Payroll management
• Sales Management - making sure all staff & stores reach targets
• Trainer- Trainer of Salon Management Studios (Kinoosa) for all branches, Micro-Needling Trainer, Eyelash & Eyebrow treatments
• Branch visits
• Stock control & Ordering
• Account management- Invoicing, Quotations & Delivery Notes
• Business management - Profit & Loss reports, Daily Turnover reports, Therapist progress reports & monthly analysis
• Managing Directors diary
• Responding to client inquiries & complaints
• Daily social media marketing
• Organizer of brand activation campaigns
• Eyebrow & Eyelash Technician - Eyebrow & Facial Threading, Eyebrow & Eyelash Tinting & Lash Lift
• Aesthetic Therapist - Micro-needling, Green Peel & Dr Shrammek Facials
• Trainer: Skin, Lash & Brow Therapies

• Sales, Demo's & training for the following devices:
• Syneron Candela
• Gentle Max Pro (Nd:Yag 1064nm + Alexandrite 755 nm Laser)
• CO2 Laser
• CO2 Intima (intimate wellness)
• Vbeam (pulsed dye laser)
• PicoWay (Pico Second laser 1064nm, 785nm, and 532nm)
• Amiea Med
• Medical Micro-Needling device
• Zimmer Aesthetics
• Z-Wave (Shockwave therapy)
• Cryo mini & Cryo 6 (Air Cooler)
• Z-Lipo (Cryolipolysis)
• Inmode Aesthetics
• Diolaze (810/755nm , 810 nm & 810/1064nm)
• VLaze (Nd Yag 1064 Nm)
• Fractora (RF Based Micro-Needling)
• Lumecca (IPL 515nm & 580nm)
• Forma (Bi-Polar Radio Frequency)
• Body Fx (Vacuum assisting Bi-polar RF- body Tightening)
• Mini Fx (Vacuum assisting RF - small & submental Tightening)
• Votiva (Intimate Wellness)
• Morpheus 8 (Radio Frequency Based Micro-Needling to depths of 8 mm)
• Zeltiq
• Cool Sculpting
• Genesis Biosystems
• Dermafrac (Microderm- abrasion, Serum Infused Microchanelling, ; LED therapy 3 colours RED, BLUE & AMBER)
• Dermagenesis -Crysal & Crysal free Microderm-abrasion
• DermaPeel - Crystal Free Microderm-abrasion
• U-Box
• HIFU (High Intensity Focused Ultrasound)
• DermaShine Balance
• Digital Injector

• Daily managing of 5 store's staff
• Daily management of bookings
• HR management- Contracts & Personal Particulars of staff members
• Recruitment
• Payroll management - Running Salaries monthly on Sage Pastel Payroll
• Sales Management - making sure all staff & stores reach targets
• Trainer- Trainer of Salon Management Studios (Kinoosa) for all branches
• Trainer - Lash & Brow therapies
• Trainer - Skin Therapies
• Weekly branch visits
• Stock control & Ordering
• Account management- Invoicing, Quotations & Delivery Notes
• Business management - Profit & Loss reports, Daily Turnover reports & monthly analysis
• Running Directors diary
• Responding to client inquiries & complaints
• Daily social media marketing
• Organizer of brand activation campaigns
• Eyebrow & Eyelash Technician - Eyebrow & Facial Threading, Eyebrow & Eyelash Tinting & Lash Lift
• Herbalife Consultant & Wellness coach

• Assisting Teacher with daily tasks
• Assisting with Homework
• Holiday Care teacher
• Movement Coach
• Managing children's medication requirements
• Physical Stimulation
• Reading Assistance

• Booking patients
• Calling Medical aids for Authorization
• Assistant to Optometrist
• Booking in & out of Spectacles
• Sales Assisting when choosing frames
• Minor repairs to Spectacles
• Stocktaking & Orders
• Filing

• Waiter for functions held